Reservations Coordinator
4 giorni fa
Novara, Novara, Italia
Tempo pieno
Gratuito con email o Google
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Constance Moofushi, located in the Maldives, is a unique resort where barefoot luxury meets laid-back charm. Life at Moofushi is all about passion, teamwork, and creating unforgettable guest experiences in a stunning island setting. If you’re looking to grow, contribute, and be part of a caring and multicultural team, your journey starts here.
* JOB SUMMARY
* The Reservations Coordinator manages all guest reservation details prior to arrival and maintains comprehensive guest profiles and preferences to deliver personalized service.
Key responsibilities
include:
- Process and verify all reservation summaries and special requirements from the Central Reservation System (CRS)
- Handle all telephone communications in a professional and courteous manner
- Coordinate with other departments to ensure seamless guest experiences
- Maintain and update guest profiles and preferences in the reservation system
- Comply with all required trainings, including Fire, Tsunami, and First Aid standards, and stay current with market trends and competitor information
- Demonstrate passion and professionalism in all guest interactions, maintaining an elegant demeanor and attentive service approach
* JOB SUMMARY
* The Reservations Coordinator manages all guest reservation details prior to arrival and maintains comprehensive guest profiles and preferences to deliver personalized service.
Key responsibilities
include:
- Process and verify all reservation summaries and special requirements from the Central Reservation System (CRS)
- Handle all telephone communications in a professional and courteous manner
- Coordinate with other departments to ensure seamless guest experiences
- Maintain and update guest profiles and preferences in the reservation system
- Comply with all required trainings, including Fire, Tsunami, and First Aid standards, and stay current with market trends and competitor information
- Demonstrate passion and professionalism in all guest interactions, maintaining an elegant demeanor and attentive service approach
