Account Executive Events, Hospitality

Cheil Italy is looking for an Account Executive to manage integrated communication projects end to end, with a strong focus on events, hospitality, video campaigns and local adaptations. This is a hands-on project management and client service role: we are looking for someone who owns the project from the brief to the final report, takes care of the client at every step, and coordinates a wide network of suppliers and production partners while protecting timings, quality and budget. Role and Responsibilities
• End-to-End Project Management: Own the project life cycle from brief to post-event evaluation: planning, timelines, critical path, approvals, on-site execution and final wrap-up report.
• Client Care: Act as the day-to-day reference point for the client: proactive updates, reliable and timely answers, anticipation of needs and management of expectations, building trust project after project.
• Events & Hospitality: Manage the operational delivery of events, activations, roadshows, sponsorship activities and hospitality programmes, including venue and logistics coordination, guest and VIP management, staffing, on-site supervision and contingency planning.
• Video Campaigns & Adaptations: Coordinate video and content productions along the full pipeline (pre-production, shooting, post-production, delivery) and manage the adaptation and localisation of global assets for the Italian market, ensuring brand guidelines and technical specifications are respected.
• Supplier & Partner Management: Scout, select, brief, negotiate with and supervise suppliers and production partners (event agencies, production houses, post-production, catering, logistics, staffing, technical providers), monitoring quality, deadlines and compliance.
• Budget Ownership: Build and manage quotes, cost estimates and budget tracking; control costs and margins through the entire project, manage variations and reconciliation, and handle administrative flow (purchase orders, invoicing, closing documents) with precision.
• International Coordination: Interface with international clients, headquarters, regional hubs and cross-border suppliers, managing multi-market projects, time zones and different approval processes.
• Cross-Team Collaboration: Work in synergy with creative, strategy, digital and production departments, translating client needs into clear, actionable briefs and defending the quality of the agency's work.
• Smart Use of AI Tools: Leverage AI and automation tools to support market and competitor analysis, documentation, recap writing, reporting and performance monitoring, improving speed and accuracy of the team's work. Required Skills
• Minimum 5 years as Account or Project Manager in a structured communication, event or integrated agency.
• A concrete track record on events and brand experiences, including on-site management.
• Working knowledge of video production and adaptation processes, deliverables and timings.
• Experience with international clients or multinational structures; fluent English, written and spoken.
• Confidence with budgets, quotes, cost control and supplier negotiation.
• Excellent command of MS Office (especially Excel and PowerPoint) and cloud collaboration tools; familiarity with the main AI tools for research, documentation and reporting is a plus.
• University degree, preferably in Communication, Marketing or Event Management.
• Availability to travel and to work flexible hours during event days. Attitude and Personal Qualities
• Client Centricity: Genuine care for the client: empathy, availability and the ability to make the client feel supported and in safe hands.
• Organisation Under Pressure: Ability to manage multiple projects, tight deadlines and last-minute changes without losing attention to detail.
• Problem Solving: Pragmatic, solution-oriented approach, especially on site and when something does not go according to plan.
• Negotiation

Skills:
Confidence in managing negotiations with clients, suppliers and partners, finding win-win solutions while protecting agency interests and margins.
• Excellent Communicator: Outstanding written and oral communication skills in both Italian and English, with international stakeholders included.
• Ownership & Proactivity: A positive, determined attitude and full accountability for the results of the projects managed.
• Team Player: A collaborative spirit to contribute to a dynamic and innovative work environment. About Cheil Cheil Italia Srl is a subsidiary of Cheil Worldwide Inc. We redefine the way brands connect and engage with consumers. Data is our foundation, technology is our building block. We drive our clients to address change creating 360° communication projects mixing advertising, digital marketing, retail and experiential marketing. Place of work: Milan Our ethical approach We are a certified Agency with the following certifications:
• Certified Quality System – ISO9001
• Certified Anti-Bribery – ISO3