Digital Solution Architect

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Digital Operations Lead - Regional

Your role and responsibilities

You will have the opportunity to support the successful launch and global rollout of the new digital solutions within the Electrification Service organization, working in the Digital Operations Center EMEA with special focus on our IoT Monitoring system.

You will act as the technical bridge between Product Management, R&D, and regional teams, providing technical pre-sales and engineering know-how, evangelizing the solution and hands-on deployment support to drive solution adoption globally. You will drive the knowledge transfer of our digital monitoring portfolio across the organization and to local service centers, delivering high-end technical consultancy when needed, and playing a crucial role in delivering the new Digital Service strategy.

Work model for the role is: #LI-Hybrid.

In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:

- Defining IoT field architecture standards and best practices for project engineering and deployment, including the preparation of guidelines and whitepapers.

- Support regional and country local teams with technical discussions with customers to strengthen sales effectiveness, assist in accurate technical assessments of brownfield and greenfield sites, and enable local teams to autonomously engineer and commission.

- Bridge multiple technical domains including IT infrastructure, networking, industrial protocols, cyber security and ABB monitoring and diagnostics product expertise.

- Maintain active contacts with countries for launching activities and new feature updates, evangelizing new features rolled out over time to ensure adoption and customer satisfaction.

- Maintain a demo system in a lab environment, to be used as a demonstration for sales, but also as a test benchmark for the new releases to anticipate new features and ensure readiness for smooth project delivery.

- Coach and educate local technical support engineers to spread knowledge and make local organizations autonomous in solution deployment. Contributing to the preparation and delivery of training modules related to field installation and commissioning.

- Collaborate and coordinate with R&D and Product Management to address issues like incidents or bugs, and to define eventual new requirements to ensure customer satisfaction.

Qualifications for the role

- Degree in an Engineering discipline, preferably Electrical Engineering, Computer Science, or Industrial Automation.

- Experience in a similar position, preferably in a global organization with IoT solutions. General knowledge about electrical systems.

- Experience in establishing and supporting digital solution deployments including brownfield and greenfield site assessments. Strong knowledge of IT infrastructure, networking, and industrial communication protocols with practical experience.

- Excellent communication and presentation skills with the ability to evangelize technical solutions to both technical and non-technical audiences.

- A clear understanding of a sense of urgency and care in the direct area of responsibility and knows how to communicate this to customers and internal stakeholders.

- Fluent English.

Benefits

Locally, you can count on:

- Competitive compensation: Attractive salary packages and performance bonuses.

- Corporate welfare: Access to a wide range of services and personal well-being support.

- Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.

- Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.

- Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.

- Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.

- Meal allowance: Access to canteen.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers #RunwithABB

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.