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Internal Sales Specialist
4 giorni fa
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975.
Customer Service Specialist -Italy
The Client:
- Our client is a European manufacturer and supplier of FMCG products.
Role Overview:
- Manages sales order processing. Responsible for sales order, shipment follow-up and invoicing to support the fulfilment process.
- Managing after sales & service, such as follow-up issues and associated sales activities, by handling and solving complaints.
- Answers and processes customer service phone inquiries.
- Follow-up of action points from annual contracts and account visits i.e. prices, volume, logistics agreements and special projects.
- Supporting commercial team by drafting and issuing quotations, as well as sales budgets and forecasts.
- Providing customers with information on purchasing conditions and export documents as required.
- Checking order specifications and prices, as well as monitoring and confirming delivery times.
- Drafting and processing invoices and checking credit limits when entering sales orders, calculating and managing terms and prices through price lists.
- Marketing by managing data for assigned accounts and undertaking research support.
Candidate Profile:
- Internal sales or Customer Service experience
- Experience working with a manufactured product preferred
- Working with digital systems, software and equipment Knowledge.
- Good with numbers, good oral and written communication skills.
- Fluent Italian and good command of English spoken and written
To apply please contact Ellie Guest
Ellie.guest@listgrove.com
