Global Commercial Data

23 ore fa

Milan, Italia Fueguia 1833 A tempo pieno

About the role:

We are looking for a Global Commercial Data & CRM Analyst to join our team and provide a comprehensive, data-driven view of commercial performance across Retail, E-commerce, and Wholesale channels.

You will be responsible for consolidating and analyzing sales data, monitoring key KPIs, and delivering actionable insights to support strategic and operational decisions. In parallel, you will play a key role in building and deploying the company’s CRM capabilities to strengthen client knowledge, retention, and long-term value across all markets.

Key Responsibilities:

Commercial Performance & Reporting

- Collect, consolidate, and analyze sales data across all channels
- Monitor key commercial KPIs: turnover, growth, UPT, AVT, cross-selling, conversion rate, sales density, channel performance, product performance, best-sellers
- Produce monthly reports and dashboards using Excel and Power BI
- Analyze trends and competition, identify performance gaps and opportunities, and provide actionable insights

CRM & Client Analytics

- Support the deployment of CRM data framework across markets and channels
- Ensure consistency and quality of client data collection (Retail & E-commerce)
- Analyze client data and KPIs: profiles, recruitment/retention rates, purchase behavior, client lifecycle
- Measure impact of CRM and clienteling initiatives on sales
- Recommend actions to improve client engagement, loyalty, and lifetime value

Cross-functional Collaboration

- Work closely with Retail, E-commerce, Wholesale, and Marketing teams to align reporting and analyses
- Translate data into actionable insights for commercial teams
- Support HQ and local teams with ad-hoc analyses to guide business decisions

Profile & Experience:

- Around 3 years of experience in data analytics, commercial analytics, or CRM roles
- Experience in an omnichannel environment (Retail / E-commerce / Wholesale) is a plus
- Strong analytical mindset with solid understanding of commercial performance drivers
- Advanced skills in Excel and Power BI
- Ability to structure data, build dashboards, and synthesize insights for senior stakeholders
- Organized, autonomous, and detail-oriented
- Strong communication skills and ability to work in a multicultural environment
- Fluent in English (additional languages are a plus)

Why join us?

- Be part of a dynamic, global team
- Work in a data-driven, fast-paced environment
- Make a real impact on commercial strategy and client engagement

  • Global Commercial Data

    15 ore fa

    Milan, Italia Fueguia 1833 A tempo pieno

    About the role: We are looking for a Global Commercial Data & CRM Analyst to join our team and provide a comprehensive, data-driven view of commercial performance across Retail, E-commerce, and Wholesale channels. You will be responsible for consolidating and analyzing sales data, monitoring key KPIs, and delivering actionable insights to support strategic...

  • GCP Data Engineer/Data Architect

    21 ore fa

    Milan, Milan, Italia Ntt Data A tempo pieno

    A Data Architect is an IT expert that enables data-driven decision making by collecting, transforming, and publishing data. In NTT Data, a Data Architect should be able to design, build, operationalize, secure, and monitor data processing systems with a particular emphasis on security and compliance, scalability and efficiency, reliability and fidelity,...

  • GCP Data Engineer/Data Architect

    2 giorni fa

    Milan, Milan, Italia Ntt Data A tempo pieno

    A Data Architect is an IT expert that enables data-driven decision making by collecting, transforming, and publishing data. In NTT Data, a Data Architect should be able to design, build, operationalize, secure, and monitor data processing systems with a particular emphasis on security and compliance, scalability and efficiency, reliability and fidelity,...

  • Databricks Expert

    2 giorni fa

    Milan, Milan, Italia Ntt Data A tempo pieno

    Your role as a Databricks Expert in NTT Data will include supporting customers in Big Data projects, working in partnership with business analysts and solution architects to understand use cases, data needs, and outcome objectives. In this role, you will deliver data acquisition, transformations and improvement, cleansing, conversion, compression, and...

  • Databricks Expert

    21 ore fa

    Milan, Milan, Italia Ntt Data A tempo pieno

    Your role as a Databricks Expert in NTT Data will include supporting customers in Big Data projects, working in partnership with business analysts and solution architects to understand use cases, data needs, and outcome objectives. In this role, you will deliver data acquisition, transformations and improvement, cleansing, conversion, compression, and...

  • Data Scientist Senior

    21 ore fa

    Milan, Milan, Italia Ntt Data A tempo pieno

    NTT DATA, Trusted Global Innovator, è tra i principali player a livello mondiale in ambito IT services.​ Con più di 140.000 professionisti in oltre 50 Paesi in tutto il mondo, siamo protagonisti e acceleratori della trasformazione digitale offrendo ai nostri clienti soluzioni tecnologiche e innovative progettate su misura.​ Il motore di NTTDATA sono le...

  • Big Data Expert

    2 giorni fa

    Milan, Milan, Italia Ntt Data A tempo pieno

    NTT DATA, Trusted Global Innovator, è tra i principali player a livello mondiale in ambito IT services.​ Con più di 140.000 professionisti in oltre 50 Paesi in tutto il mondo, siamo protagonisti e acceleratori della trasformazione digitale offrendo ai nostri clienti soluzioni tecnologiche e innovative progettate su misura.​ Il motore di NTTDATA sono le...

  • Data Scientist Senior

    2 giorni fa

    Milan, Milan, Italia Ntt Data A tempo pieno

    NTT DATA, Trusted Global Innovator, è tra i principali player a livello mondiale in ambito IT services.​ Con più di 140.000 professionisti in oltre 50 Paesi in tutto il mondo, siamo protagonisti e acceleratori della trasformazione digitale offrendo ai nostri clienti soluzioni tecnologiche e innovative progettate su misura.​ Il motore di NTTDATA sono le...

  • Azure Data Engineer

    21 ore fa

    Milan, Milan, Italia Ntt Data A tempo pieno

    NTT DATA, Trusted Global Innovator, è tra i principali player a livello mondiale in ambito IT services.Con più di 140.000 professionisti in oltre 50 Paesi in tutto il mondo, siamo protagonisti e acceleratori della trasformazione digitale offrendo ai nostri clienti soluzioni tecnologiche e innovative progettate su misura.Il motore di NTTDATA sono le...

  • AWS Data Engineer

    2 giorni fa

    Milan, Milan, Italia Ntt Data A tempo pieno

    NTT DATA, Trusted Global Innovator, è tra i principali player a livello mondiale in ambito IT services.Con più di 140.000 professionisti in oltre 50 Paesi in tutto il mondo, siamo protagonisti e acceleratori della trasformazione digitale offrendo ai nostri clienti soluzioni tecnologiche e innovative progettate su misura.Il motore di NTTDATA sono le...