Sr. Operations Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Delivery - REMOTE. In this pivotal role, you will be at the helm of our delivery organization, ensuring project success and elevating our clients' experiences. Your leadership will steer a team of specialists and cultivate a culture of excellence that delivers complex software solutions efficiently. With the unique opportunity to manage a diverse talent network, you will drive innovation and operational excellence in AI project delivery, ultimately contributing to the transformation of enterprise capabilities. Join us to make a significant impact in an ever-evolving tech landscape.

Accountabilities

- Build the product of delivery: Design and optimize the processes, systems, and tools that enable complex software and AI projects.

- Drive operational excellence: Implement frameworks for quality, performance, and profitability, ensuring delivery efficiency.

- Champion enterprise success: Collaborate with senior stakeholders to deliver impactful business outcomes.

- Lead and develop the delivery function: Manage and grow a team focused on accountability and continuous improvement.

- Ensure cross-functional alignment: Work with teams to maintain seamless integration and meet customer objectives.

- Establish best practices: Create models for project execution and feedback that enhance speed and quality.

- Oversee delivery performance: Analyze project metrics to identify optimization opportunities.

Requirements

- 8+ years of experience in leading delivery, operations, or customer success in a technical or consulting setting.

- Proven track record in managing complex software or technical project implementations across large enterprises.

- Deep understanding of the software development lifecycle (SDLC) and experience driving excellence in distributed teams.

- Strong operational discipline with a capability to bring structure to complexity and build scalable processes.

- Curiosity for AI and product development, eager to apply emerging technologies to solve challenges.

- Excellent communication skills to engage technical and executive stakeholders effectively.

- Strategic thinker balancing customer outcomes, delivery quality, and business performance.

- Experience in leading distributed or hybrid teams, adapting to varied talent models.

Benefits

- Shape the Future of AI Delivery: Lead the evolution of enterprise AI solutions.

- High-Impact Work: Work with leading enterprises on transformative technology projects.

- Build with the Best: Collaborate with top AI specialists and product builders.

- Operational Leadership at Scale: Define the delivery framework for a growing company.

- Innovation-First Environment: Join a culture focused on curiosity and continuous improvement.

- Competitive Package: Enjoy an attractive salary, equity options, and comprehensive benefits.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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