Spanish Speaking Customer Service for Household Appliances Company in Greece
6 giorni fa
Spanish Speaking Customer Service for Household Appliances Company in Greece
Mercier Consultancy MD is excited to announce a fantastic opportunity for Spanish Speaking Customer Service Representatives for a leading Household Appliances Company in Greece. This role is tailored for individuals who are enthusiastic about customer service and household products. As a customer service representative, you will be the first point of contact for Spanish-speaking customers, helping them with their inquiries and ensuring their satisfaction with our products.
Key Responsibilities
Handle customer inquiries regarding household appliances, including product information, order status, and service support via phone, email, and chat in Spanish
Provide accurate information about product features, specifications, and pricing
Assist customers with troubleshooting and technical issues related to their appliances
Resolve customer complaints effectively and efficiently, ensuring a positive experience
Document all customer interactions in the CRM system for accurate follow-up and quality assurance
Work collaboratively with technical and product support teams to address customer needs
Stay updated on product knowledge and industry trends to offer relevant advice to customers
Requirements
Fluency in Spanish (both written and spoken) is essential; knowledge of Greek or English is a plus
Experience in customer service, preferably in the household appliances or retail industry
Strong communication skills and a customer-oriented attitude
Ability to troubleshoot and resolve customer issues efficiently
Excellent multitasking skills and the capacity to thrive in a dynamic environment
Familiarity with CRM software and customer service tools is beneficial
Willingness to work flexible hours, including evenings and weekends as necessary
Benefits
What We Offer:
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
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