Ux Expert

1 settimana fa

Roma, Italia Altro A tempo pieno

User Research and UX Experts – Public Sector

Location :

Europe (remote / on‑site as needed)

Duration : Up to 12 months

Estimated Workload :

Short‑term assignments / task‑based consultancy

About the Opportunity :
We are creating a pool of User Research and UX Experts – Public Sector for a new FWC Contract :

EC‑SG REFORM / 2025 / OP / 0001 :
Provision of consultancy services to support the design, development, implementation, monitoring and evaluation of structural reforms in EU Member State. Experts in this pool will be contacted for specific assignments as they arise. If you have relevant experience we encourage you to apply.

Key Responsibilities :

Design and conduct surveys to collect user feedback on existing public services.

Analyse feedback and behavioural data to inform user journey mapping and redesign.

Translate user needs into intuitive, accessible digital service models.

Support usability testing and inclusive design practices across pilot services.

Qualifications :

At least 5 years of experience in UX research or service design, preferably in government services.

Experience conducting qualitative and quantitative user research.

Familiarity with WCAG, digital accessibility, and public participation methods.

Ability to synthesise findings into actionable policy and service design recommendations.

#J-18808-Ljbffr

  • UX Researcher

    7 giorni fa

    Roma, Italia Conflux A tempo pieno

    As a UX/UI Researcher, you will be an integral part of an increasingly large team that will support and encourage you to develop your skills and expertise on an operational and strategic level in order to deliver a specialized and quality service to our clients. You will need to relate with all teams involved in the delivery of UX Projects: the other members...

  • UX Marketing Specialist

    1 settimana fa

    Roma, Italia Wyser A tempo pieno

    Per importante player multinazionale che fornisce prodotti e servizi innovativi al servizio della trasformazione energetica, stiamo cercando un/una **_ UX/UI Senior Marketing Specialist_** La persona, inserita nella divisione Global Marketing dell'azienda, sarà anello di congiunzione e punto di contatto tra i designer del team UX e i Product Marketing...

  • UX Marketing Specialist

    7 giorni fa

    Roma, Italia Wyser A tempo pieno

    Per importante player multinazionale che fornisce prodotti e servizi innovativi al servizio della trasformazione energetica, stiamo cercando un/una **_ UX/UI Senior Marketing Specialist_** La persona, inserita nella divisione Global Marketing dell'azienda, sarà anello di congiunzione e punto di contatto tra i designer del team UX e i Product Marketing...

  • Cx Manager

    1 settimana fa

    Roma, Italia Clariter A tempo pieno

    Subject Matter Expert in Customer & User Experience con esperienza in gestione del team di delivery, coordinamento del Centro di Competenza e piani di impostazione ed erogazione di progetti di R&D. Cosa farà: - Gestione e coordinamento del team di delivery e dei Clienti privati e pubblici; - Coordinare il Centro di Competenza per migliorare continuamente...

  • IS&T CRM

    1 settimana fa

    Roma, Italia Bvlgari A tempo pieno

    IS&T CRM & Clienteling Expert at Bvlgari The IS Clienteling will be responsible for leading the design, governance, compliance and continuous enhancement of clienteling, customer service, and after‑sales solutions within the Salesforce ecosystem. Acting as a main IT counterpart for business stakeholders, this role ensures the seamless integration of...

  • Grafico/Designer da remoto

    4 settimane fa

    Roma, Italia Cosmico Italia A tempo pieno

    Cosmico connette i Talenti dell'ecosistema Tech e Digital con le opportunità professionali e le esperienze che gli permettono di crescere e valorizzare il proprio talento, attraverso la condivisione, sfide professionali, co-living e co-learning o più semplicemente, ispirazione. Siamo una start up e una community di talenti nel campo del Coding (sviluppo...

  • IS&T CRM

    2 settimane fa

    roma, Italia BVLGARI A tempo pieno

    The IS Clienteling will be responsible for leading the design, governance, compliance and continuous enhancement of clienteling, customer service, and after‑sales solutions within the Salesforce ecosystem. Acting as a main IT counterpart for business stakeholders, this role ensures the seamless integration of Salesforce Service Cloud and Marketing Cloud to...

  • IS&T CRM

    7 giorni fa

    Roma, Italia Bulgari A tempo pieno

    Position The IS Clienteling will be responsible for leading the design, governance, compliance and continuous enhancement of clienteling, customer service, and after‑sales solutions within the Salesforce ecosystem. Acting as a main IT counterpart for business stakeholders, this role ensures the seamless integration of Salesforce Service Cloud and Marketing...

  • Service Designer Freelance

    4 settimane fa

    Roma, Italia Cosmico Italia A tempo pieno

    Cosmico connette i Talenti dell'ecosistema Tech e Digital con le opportunità professionali e le esperienze che gli permettono di crescere e valorizzare il proprio talento, attraverso la condivisione, sfide professionali, co-living e co-learning o più semplicemente, ispirazione. Siamo una start up e una community di talenti nel campo del Coding (sviluppo...

  • IS&T CRM

    1 settimana fa

    Roma, Italia Bvlgari A tempo pieno

    Position The IS Clienteling will be responsible for leading the design, governance, compliance and continuous enhancement of clienteling, customer service, and after‑sales solutions within the Salesforce ecosystem. Acting as a main IT counterpart for business stakeholders, this role ensures the seamless integration of Salesforce Service Cloud and Marketing...