IT Delivery Consultant

4 settimane fa

Milano, Italia Altro A tempo pieno

Role Description

The IT Delivery Specialist is a hands‑on role responsible for configuring the software product based on specifications provided by consultants, managing integrations with banking services, and providing technical support throughout the delivery cycle. The specialist works closely with internal teams (functional consultants and product development) to ensure proper functioning of implemented solutions, including debugging, developing integration components, and tracking tickets.
Main Tasks

Configure software product setups to be implemented, based on consultants' requests.
Debug code based on reports and anomalies.
Develop system integration components for banking services (APIs, middleware).
Monitor and manage tickets via Help Desk (product issues) and Jira (SIT/UAT issues).
Collaborate with development and operations teams for rapid problem resolution.
Document implemented activities and solutions.
Main Requirements

Degree in Computer Engineering or Information Technology.
Alternatively, a technical‑industrial diploma with focus on IT and minimum 3 years’ experience in the IT sector.
Familiarity with Windows/Linux environments.
Good knowledge of English.
Skills

Knowledge of Microsoft Windows operating systems (both client and server) or high level of autonomy without requiring administrative skills.
Knowledge of MSSQL or ability to read an ER diagram, understand its semantics, read queries, and make changes if necessary.
Team player.
Ability to work under stressful conditions (e.g., end of UAT project).
Problem‑solving skills.
Knowledge of .NET (C#) object‑oriented programming languages.
Experience with REST APIs, SOAP, and system integration.
Additional Value

Knowledge of MS PowerShell.
Knowledge of containerization principles and main container orchestrators (Kubernetes).
Knowledge of Angular language (framework used for front‑end development).
Knowledge of cloud computing management (preferably MS Azure).
What We Offer

Compensation, Welfare & Benefit

Our investment in people is based on the Total Compensation concept which includes a fixed and variable component, a Welfare Plan, and various benefits for well‑being.
Remote Working

Remote working is organized on a basis of trust, delivering work/life balance and environmental benefits while enabling autonomy.
People Program

Our evaluation system focuses on continuous dialogue and mutual professional growth, supported by fully digital processes.
Training

About 11 days of training per year, in person and online, with a strong focus on younger colleagues and continuous knowledge transfer.
Win/Win Policy

Employee referrals that result in hiring bring a financial bonus.
Community

Our community includes diverse stakeholders: clients, alumni, institutions, academia and non‑profit entities.
Diversity & Inclusion

Equal opportunities are promoted from recruitment to everyday life, supported by training that develops individual sensitivities.
Impact

Our Bologna headquarters holds Leed Gold Certification, and we actively support the SDGs outlined in the Sustainability Report.
We promote and respect equal opportunities and consider differences as a value.

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