Sales associate beauty

2 settimane fa

Milano, Italia DRIES VAN NOTEN A tempo pieno

Guided by an inner creative compass that is unaffected by fleeting trends, Dries Van Noten is renowned for his signature eclecticism—a fearless juxtaposition of print, weave, color, and cut that yields captivating results transcending time and fashion cycles. In 2022, the brand expanded into beauty and fragrance with the launch of gender-fluid fragrances and refillable lipsticks. In June 2024, Dries Van Noten presented his final collection as Creative Director but continues to contribute to the brand. In December 2024, Julian Klausner was appointed Creative Director. His first women's runway collection will debut on March 5, 2025.
The Opportunity
As a Sales Associate for Dries Van Noten, you will be at the forefront of delivering exceptional customer service and driving high-quality sales. Your role will involve building strong client relationships, adapting to their needs, and embodying the Dries Van Noten philosophy. Your dedication and professionalism will contribute to the store's success and enhance the overall customer experience.
Your Tasks & responsibilities

Focus on generating high quality sales across all product categories: fragrance, makeup and accessories, developing strong client relationships, and delivering outstanding services
Make sure to adapt to each client, identifying their needs and inspiring them across the Dries Van Noten fragrance, makeup and accessories collections
Execute sales and operations in an effective and efficient manner to achieve and exceed planned daily, weekly and monthly sales goals
Demonstrate a high degree of professionalism in communication, attitude and teamwork with customers and peers
Identify and handle client enquiries and concerns
Provide a flawless selling ceremony and impeccable customer experience
Communicate Dries Van Noten brand aesthetic, philosophy and lifestyle to the customer
Execute constant follow-up and retention activities to nurture and develop the client portfolio

The tasks above are not conclusive and may change according to the needs of the company. A flexible approach towards tasks and responsibilities is always needed.
Profile

At least 3 years of relevant customer facing experience in high-end retail, preferably in fragrance, makeup or accessories
You are versatile, organized, motivated, methodical, and professional
You have an excellent sense of customer service
A natural passion for people & service
The ability to adapt to different cultures & a real sense of empathy
A team player attitude to reach a common goal & go the extra mile
A strong appreciation for architecture, exhibits, and museums to engage our customers
You have a good knowledge French and English. Other languages are a major plus.

Offer
Our company values Authenticity, Respect and Creativity are the pillars of our working culture. As part of our team, you can expect a collaborative and supportive work environment where your ideas are important and encouraged. In addition of a competitive salary package plus benefits.

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