Software and Automation Specialist
1 settimana fa
We’re looking for a Software & Automation Specialist to support hospital customers remotely and install/configure solutions onsite, combining problem-solving with hands-on implementation to drive impact in healthcare and advance human health through science. This is a unique opportunity to work with cutting-edge technology in a mission-critical environment while directly contributing to better patient outcomes.
Your Tasks
- System & Software Management – Resolve technical issues (e.g., server setups, SQL/DB configurations, permissions, and network access) to ensure reliable, compliant, and high-performing systems for customers.
- Hardware Maintenance & Troubleshooting – Perform technical interventions on diagnostic instruments and optimize solutions to keep critical healthcare equipment running smoothly.
- Customer Training & Enablement – Deliver clear, effective training so users can confidently operate the software, maximizing adoption and reducing downtime.
- Customer Service & Relationship Building – Provide responsive support and proactive communication to build trust and long-term partnerships with clients.
- Collaboration & Knowledge Sharing – Work closely with colleagues across the business to align strategies, share expertise, and deliver consistent, high-quality service.
Key Conditions
- Frequent travel within the country, with occasional visits to HQ in Germany.
- A valid driving licence is essential for nationwide travel.
- A good level of English, both written and spoken, is required to collaborate effectively with international colleagues.
You Bring
- A diploma or degree in a relevant technical field (IT, Software Development, Software Engineering, or similar).
- Strong knowledge of Windows operating systems in both server and desktop environments (mandatory).
- Proficiency in SQL and relational databases, including creating and managing data, queries, and stored procedures (strongly preferred).
- At least an intermediate level of English (B2) in both oral and written communication.
We Offer
- Company Car
- Smartphone and Personal Computer
- Complementary refreshments on-site
- The opportunity to be part of a collaborative, dynamic work environment with a warm and friendly culture
- Personal development; Take advantage of our Skillsoft learning and development platform, offering a diverse range of modules to support your personal and professional growth.
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