Talent Acquisition Specialist

Who we are:

At Global Blue, we firmly believe that enhancing the shopping experience drives performance.

Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.

As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.

Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.

Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey.

Your Role

We are currently looking for a Talent Acquisition Specialist to support our Global Talent Acquisition Team, which primarily focuses on sourcing and hiring talents across European countries and beyond. Reporting to the Group Talent Acquisition & Retention Partner, as a Talent Acquisition Specialist, main responsibilities will include sourcing active and passive candidates, head hunting, screening, scheduling interviews and more in general to be responsible for the candidate journey from A to Z. The scope of responsibility also includes activities such as stakeholders’ management, reporting, participation to specific projects, employer branding and other related actions. Ultimately, the successful candidate for this position will oversee the hiring process's governance in multiple locations: Italy, UK, Switzerland, Benelux, Saudi Arabia, Nordics & Baltics, Germany, France, Spain among others.

The role requires an experimented background in recruitment (at least 3 years), talent acquisition and head hunting ideally experienced in well-known recruitment agencies for Corporate profiles (Sales, finance, HR, Operations & marketing). The ideal profile is an excellent organizer and communicator, and as a part of our TA international team, will be involved in establishing procedures for the Group's HR processes worldwide to facilitate its growth.

Main duties and responsibilities

- Work with managers through the recruitment process, from creating job descriptions to advising them on the best method of recruitment and working with them through the interview process
- Manage the whole internal recruitment life cycle, including screening candidates, conducting interviews and support line managers
- Use headhunting approach for Senior roles
- Be aware of candidate care, making sure all candidates’ have a positive recruitment experience
- Acting as a point of contact for any candidate queries during the recruitment and selection process
- Interviewing and related administrative tasks and uploading the roles on specific job board
- Populating HR database in respect of all recruitment activities
- Build relationships with recruitment agencies
- Manage the job boards such as LinkedIn
- Provide ad-hoc reports for the Group Talent Acquisition & Retention Partner
- Reporting into the Group Talent Acquisition & Retention Partner
- Closely collaborating with the Global TA team and local HR teams and other stakeholders
- It is indispensable that you have had experience as a Recruiter or Talent Acquisition Specialist

Competencies

- A strong understanding of providing the best candidate and customer experience
- Have experience using database system or recruiting software, with experience in HRIS system Workday being preferable.
- Demonstrate expertise in using PowerPoint and Excel, including pivot tables for reporting purpose.
- Have experience using social media networks and reviewing platforms such as LinkedIn, Glassdoor, etc.
- Show strong organisational and time management skills
- Great attention to details and analytical skills
- Ability to work independently and as part of a team
- Problem-solving ability: resolve issues as fast as possible
- Have a hands-on approach
- Willingness to work on multiple projects
- Sensitivity and discretion is essential
- A willingness to learn new tasks and be flexible
- Ability to build relationships with vendors and colleagues
- Flexible and adaptable to work demands within the company
- Ability to balance priorities to achieve results

Background and Education

- HR, Business or Economics or relevant field degree.
- Strong communication skills in English, both spoken and written, are required for this role. Knowledge of German or Portuguese would be beneficial but is not mandatory.

Together, we go further:

At Global Blue, you’ll enjoy:

- Hybrid work flexibility
- Hands-on learning in luxury retail, technology, and data-driven marketing.
- Fun team-building activities, workshops, and social events.