Sr. Applied Scientist, Selling Partner Communities

Sr. Applied Scientist, Selling Partner Communities (SPC)Job ID: 3132524 | Amazon.com Services LLCThe Selling Partner Communities (SPC) organization is dedicated to ensuring every Selling Partner (SP) achieves satisfaction with their Amazon selling experience. SPC serves as a vital bridge between sellers/vendors and Amazon, creating and managing platforms where they can connect, share knowledge, and receive help. The team's mission encompasses listening to SP feedback, advocating for experience improvements, and empowering SPs through effective, relevant, and timely communications that demonstrate Amazon's commitment to building lasting partnerships.We are seeking a Sr. Applied Scientist to join our Communities team. The successful candidate is a skilled scientist capable of putting theory into practice through experimentation and invention, leveraging science techniques and implementing systems to work on massive datasets in an effort to tackle never-before-solved problems. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment.Key Job ResponsibilitiesHandle challenging problems that directly impact millions of selling partnersIndependently collect and analyze dataDesign, develop and deliver scalable models, using any necessary programming, machine learning, and statistical analysis softwareCollaborate with other scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer researchConsult with engineering teams to design data and modeling pipelines which successfully interface with new and existing softwareParticipate in design and implementation across teams to contribute to initiatives and develop optimal solutions that benefit the SPC organizationStay current with the latest research in LLMs, RL, and agent-based AI, and translate findings into practical applications.About the TeamThe Selling Partner Communities (SPC) organization serves as a vital bridge between SPs and Amazon, creating and managing platforms where sellers can connect, share knowledge, and receive help. The team's mission encompasses listening to feedback, advocating for experience improvements, and empowering SPs through effective, relevant, and timely communications that demonstrate Amazon's commitment to building lasting partnerships.Within SPC, the Science team plays a critical role in leveraging artificial intelligence and machine learning technologies to enhance seller experiences and drive data-driven decisions. The team serves as technical advisors helping shape the organization's scientific vision and strategy, identifying and tackling intrinsically hard, previously unsolved problems that require novel scientific approaches. The team focuses on developing comprehensive frameworks for measuring and monitoring seller sentiment, improving content discovery and engagement, enhancing operational efficiency for Community Assistance Managers (CAMs), bringing clarity to complex challenges through scientific expertise, and creating AI-powered tools for content generation and validation.Basic Qualifications3+ years of building machine learning models for business application experiencePhD, or Master's degree and 6+ years of applied research experienceExperience programming in Java, C++, Python or related languageExperience with neural deep learning methods and machine learningPreferred QualificationsExperience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, Numpy, Scipy etc.Experience with large scale distributed systems such as Hadoop, Spark etc.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150,400/year in our lowest geographic market up to $260,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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