Associate, ML Data Operations, GO-AI Operations

Associate, ML Data Operations, GO-AI Operations
This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.

An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and use human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining the highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with a high degree of accuracy and speed, aiding defect reduction.

Key job responsibilities

The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and acceptable practices.

Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent answering the videos.

Associates hired to work from home must maintain (1) a dedicated workspace—table, chair & sufficient lighting; (2) workspace/work‑related data must not be accessed by anyone other than the employee.

The candidate is expected to demonstrate:

Willingness to work in a non‑tech role for a contract duration of 6 months

Ability to audit image/video/text based jobs

Ability to identify details from blurry, less sharp videos and provide the correct response, requiring high level of attention & focus on screen

Willingness to work on incremental targets/goals on quality & productivity

Fast pace of implementation & consistent performance

Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player

Readiness to come to office for a few days when required (applicable to associates working from home)

Willingness to switch on laptop camera during virtual meetings

A day in the life
Associates work in a 24×7 environment with rotational shifts. They would be working a 9 hour shift, including pre‑scheduled breaks. The shift timings are subject to change every 3‑4 months or as per business requirement. In case an associate is working a night shift, a night shift allowance will be provided as per applicable Amazon work policy.

Weekly offs: rotational two‑consecutive‑day off (a 5‑day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.

About the team
Data Auditing Operations team provides human support to Amazon Fulfillment facilities with the goal of enabling hands‑free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20 seconds) are sent to the Operations Team for humans to audit them with information on products being stored at fulfillment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of the automated process will be increased by using videos that Associates have audited. This process helps maintain stow quality at the fulfillment center and Associates will be further evaluated for performance improvements/coaching.

Basic Qualifications
None specified.

Preferred Qualifications

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.

#J-18808-Ljbffr