Resident Protocol and Events Officer – Permanent EIB Representation Brussels

Resident Protocol and Events Officer – Permanent EIB Representation Brussels & Brussels/Belgium
Position
Recruitment for the Secretariat General Directorate (SG) – Shareholder Relations and Institutional Matters Department (SR&IM) – Protocol, Visits and Events Division (PTL) located in Brussels/Belgium. This is a full‑time position at grade 5 for which the EIB offers a permanent contract in Brussels/Belgium.
Purpose
You will coordinate and organise visits and events mainly in Brussels and occasionally in Headquarters. You will deliver protocol services for the President and Management Committee (MC) members, liaise with EU Institutions and other organisations and their protocol services to ensure smooth execution of high‑level engagements. You will represent the Head of Division at key events and meetings, maintain continuity and uphold organisational presence, and regularly prepare and accompany the President on business travels to guarantee effective protocol and logistical support.
Operating Network
You will report to the Head of Protocol, Visits and Events Division.
The Protocol, Visits and Events Division is responsible for the overall planning, management and supervision of the full range of protocol, meeting, dining and events services in and outside the EU. It maintains protocol relations with representatives of Member States, EU Institutions and other national, international and multilateral institutions and organisations.
Accountabilities

Provide professional protocol support for the EIB President, Management Committee (MC) members and other senior managers or staff when visiting Brussels, the EIB Office, any EU Institution or Body or any other national or international organisation or institution, exercising diplomacy and exhibiting excellent understanding of the EIB mission and the EU institutional and political framework.
Prepare missions for the President and accompany the President and delegations on missions outside Belgium and Luxembourg, as assigned by the Head of Division.
Manage official and corporate meetings and events organised by the division in Brussels, ensuring the satisfaction of MC and other internal and external key stakeholders.
Represent the EIB Group and the Head of Division when delegated, actively promoting the interests and requirements of the Bank and the division.
Ensure protocol access and a professional welcome when visiting other institutions by liaising with relevant counterparts and accompanying senior management where appropriate.
Organise official and corporate meetings and events in Brussels, both at the EIB Brussels Office and external venues, in close collaboration with the Head of Division and senior colleagues in Luxembourg.
Guarantee high‑quality organisation and stakeholder satisfaction for bilateral meetings, signature ceremonies, seminars, and receptions.
Coordinate with Brussels Office colleagues in charge of meeting room management and catering to ensure smooth execution of events.
Manage protocol arrangements for visits to the EIB Permanent Representation in Brussels, liaising with the Head of Representation and the Head of Division.
Oversee protocol tasks for official visits, including seating plans, protocol gifts, and coordination with building security or police.
Manage activities related to event sponsorships in Brussels including budget, efficiently coordinated with the EIB Permanent Representative and the Brussels staff members tasked by the Head of Office.
Analyse and evaluate requests for event sponsorships/partnerships and provide a recommendation to the Head of Division and Director to allow a sound and informed decision.
Responsible for overseeing all administrative tasks related to the core tasks in Brussels including statistics and inventories as well as budget control.
Liaise and coordinate efficiently with the external service providers and their staff on site.
Develop and maintain a strong network of contacts within EU institutions and other national or international organisations, providing analysis and updates to the Head of Division.
Close collaboration with the Head of Division, the Heads of Unit and other senior colleagues in charge for the preparation of the annual list of events, budgets and event evaluation.
Regular presence in Luxembourg (monthly or at the request of the Head of Division).

Qualifications

University degree (minimum a Bachelor) preferably in international relations, diplomacy, European studies, law, political sciences, languages, hospitality‑travel‑event management or corporate communication.
At least 5 years of relevant professional experience in protocol, diplomacy, international relations, official missions, interpreter, or VIP hospitality and business travel, of which at least 2 years in a confirmed protocol role.
Excellent understanding of the EU institutions and relevant counterparties you will interact with.
Sound experience with budget and procurement process and rules.
Relevant and recent professional experience in a key EU Institution may constitute an advantage.
Comprehensive knowledge of and experience with diplomatic and corporate protocol rules and activities.
Experience with organising and accompanying official missions.
Knowledge of high‑quality hospitality and catering and event organisation.
Ability to work both independently and in a team with an aptitude for close cooperation with numerous different inside and outside parties.
Ability to oversee and coordinate the work of others, as needed.
Proficiency in using MS Office and standard IT tools and software applications.
Excellent command of written and spoken English and French. Knowledge of other EU languages would be an advantage.

Additional Information
The remuneration of staff hired directly at a post in an external office within the EU may be adapted to the costs of living of the respective country.
We hire and value talent with unique characteristics, creating a work environment where they can be themselves. We believe that Diversity, Equity and Inclusion makes us a performing and innovative organisation. We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity, expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation, disability or neurodiversity.
We strongly invite applicants with a disability, neuro‑divergent profile or chronic condition to request reasonable accommodations at any stage during the recruitment process. Please contact the EIB Recruitment team at Jobs@eib.org who will ensure that your request is handled.
By applying for this position, you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorised disclosure of any information or any damage to the EIB Group reputation.
Deadline for applications: 18th January 2026
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