MS Copilot Studio Specialist

Questa posizione è in Generali Italia Riassunto dell'opportunità da parte della Joinrs AI: Generali Italia cerca un MS Copilot Studio Specialist con esperienza, preferibilmente laureato in Informatica, Ingegneria o discipline affini STEM. Il candidato sarà responsabile della progettazione, sviluppo e manutenzione di agenti Microsoft Copilot Studio per scenari aziendali complessi, integrandoli con Power Platform e altri sistemi. L'offerta prevede una RAL compresa tra 40K€ e 55K€, smart working, formazione continua, welfare aziendale e opportunità di crescita internazionale. Il processo di selezione sarà interamente gestito da Generali Italia. Questa opportunità è disponibile su Milano
- Italy, Mogliano Veneto
- Italy. -
- Within GOSP – Generali Operations Service Platform, we are seeking an experienced MS Copilot Studio Specialist. Given the growing demand for enterprise AI agents and agentic automation solutions, we are looking for an experienced Microsoft Copilot Studio specialist to join our team. The ideal candidate has a proven track record of designing, developing, deploying, and maintaining Copilot Studio agents in enterprise environments, with solid experience in integrating agents with business processes, data sources, workflows, and Microsoft Power Platform capabilities.

Key responsibilities
of the role will include:
- Design, build, test, deploy, and maintain Microsoft Copilot Studio agents for enterprise business scenarios.
- Translate business requirements into agent architectures, conversation flows, topics, actions, prompts, knowledge sources, and integrations.
- Integrate Copilot Studio agents with Microsoft Power Platform, Power Automate, Dataverse, SharePoint, Teams, APIs, and enterprise data sources.
- Collaborate with business stakeholders, IT, security, compliance, and platform teams to identify, assess, and prioritize agent opportunities.
- Conduct feasibility studies, solution design assessments, and technical evaluations for agentic automation initiatives.
- Prepare and maintain project documentation, including solution design, architecture diagrams, process flows, test plans, release notes, and operational runbooks.
- Monitor, troubleshoot, and optimize Copilot Studio agents to ensure reliability, usability, performance, and continuous improvement.
- Stay up to date with Microsoft Copilot Studio, Power Platform, generative AI, governance, and responsible AI best practices.

Key Responsibilities
- Design and develop automation workflows, agents, and scripts using intelligent automation platforms and agentic AI capabilities.
- Collaborate with stakeholders to identify automation opportunities, analyze processes, and deliver scalable automation solutions.
- Conduct feasibility studies and technical assessments for automation initiatives.
- Develop and maintain project documentation (design specs, process flows, test plans).
- Troubleshoot and resolve issues related to workflows and automation agents.
- Provide technical guidance and support to team members and stakeholders.
- Keep up-to-date with the latest technology and tools. Our ideal candidate will meet the following

requirements:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 3+ years of experience in intelligent automation, low-code development, conversational AI, or agentic automation solutions.
- Hands-on experience with Microsoft Copilot Studio as the primary required skill.
- Strong knowledge of Copilot Studio topics, actions, generative answers, knowledge sources, authentication, environment strategy, and lifecycle management.
- Experience integrating Copilot Studio with Power Automate, Dataverse, SharePoint, Microsoft Teams, APIs, and enterprise systems.
- Understanding of governance, security, data protection, compliance, and responsible AI principles for enterprise agents.
- Good knowledge of process analysis, solution design, testing, release management, and documentation practices.
- Excellent communication, stakeholder management, problem-solving, and teamwork skills. Preferred

qualifications:
- Proven experience delivering Microsoft Copilot Studio agents across key project phases, from discovery, requirements analysis, and solution design through deployment, monitoring, and continuous improvement.
- Good experience with generative AI and agentic solution patterns, including prompt design, knowledge-grounded conversational experiences, AI-assisted prototyping, and the use of agentic coding tools to support development, testing, documentation, and solution configuration.
- Familiarity with Microsoft 365 Copilot extensibility, Power Platform ALM, environment strategy, solution packaging, governance models, security, compliance, and responsible AI practices for enterprise agent deployments.
- Experience working in Agile delivery contexts within multidisciplinary teams, collaborating with business stakeholders, IT, security, compliance