Italian client advisor

20 ore fa

Torino, Italia Workster A tempo pieno

Workster partners with a key BPO employer in Greece to find Italian-speaking Customer Experts for the largest worldwide Social Media company out of their office in Athens

Assist our community and help resolve inquiries empathetically, accurately and on time
Become and remain knowledgeable about our products and community standards
Make well balanced decisions and personally driven to be an effective advocate for our community
Strong interpersonal skills, verbal and written communication skills and most importantly empathy
Display a strong bias to doing what’s right for our community
Investigate and resolve issues that are reported on the platform such as requests for account support and reports of potentially abusive content
Respond to user inquiries with high quality, speed, empathy and accuracy
Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
Enforce Terms of Use by carefully monitoring reports of abuse on the site
Review the reported content within agreed turnaround times and standards of quality
Identify inefficiencies in workflows and suggest solutions
Recognize trends and patterns, and escalate issues outside the company policy to the global team
REQUIREMENTS

C1 level of Italian
Good level of English (B2)
Willingness to relocate to Athens or already based there
Experience in Customer Support is an advantage
Strong abilities to work independently and as a team player
Problem-solving and critical thinking skills
Adaptable and flexible, demonstrating abilities to work with process and information changes
Strong working knowledge of external systems and PC based internet and software applications
Ability to provide required documentation (ID/Passport, Birth Certificate)
OFFER

Relocation package with initial hotel stay, flight paid in advance and help finding permanent accommodation
Competitive salary structure with bonus
Private health insurance
Varying shifts to be defined
A dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential
Job Type: Full-time

  • Client Advisor

    1 settimana fa

    Torino, Italia Louis Vuitton Malletier A tempo pieno

    **Position**: Come Client Advisor, sarai ambasciatore del marchio e il tuo compito sarà assicurarsi che ogni cliente venga trattato secondo la promessa Louis Vuitton. Cercherai di scoprire le esigenze di ogni cliente e di guidarlo attraverso il marchio. Sarai proattivo nel raggiungere i tuoi clienti al fine di conseguire gli obiettivi individuali e di...

  • Client Advisor

    5 giorni fa

    Torino, Italia Louis Vuitton A tempo pieno

    Poste - Come Client Advisor, sarai ambasciatore del marchio e il tuo compito sarà assicurarsi che ogni cliente venga trattato secondo la promessa Louis Vuitton. Cercherai di scoprire le esigenze di ogni cliente e di guidarlo attraverso il marchio. Sarai proattivo nel raggiungere i tuoi clienti al fine di conseguire gli obiettivi individuali e di...

  • Client Advisor

    4 settimane fa

    Torino, Italia Harmont & Blaine S.p.A. A tempo pieno

    HARMONT & BLAINE - Stile Mediterraneo – Anima Italiana Harmont& Blaine è un brand upper premium dall'anima italiana e dalla forte vocazione internazionale. Il marchio è nato a Napoli nel 1986 dalla passione di 4 fratelli soci fondatori abbracciando la filosofia di un total-look casual per uomini, donne e bambini. Vivace e disinvolto all'insegna del...

  • Client Advisor

    4 settimane fa

    Torino, Italia Harmont & Blaine S.p.A. A tempo pieno

    HARMONT & BLAINE - Stile Mediterraneo – Anima Italiana Harmont& Blaine è un brand upper premium dall’anima italiana e dalla forte vocazione internazionale. Il marchio è nato a Napoli nel 1986 dalla passione di 4 fratelli soci fondatori abbracciando la filosofia di un total-look casual per uomini, donne e bambini. Vivace e disinvolto all’insegna del...

  • Italian Speaking Customer Care Advisor With Relocation

    4 giorni fa

    Torino, Italia Elemental Insights A tempo pieno

    Italian Speaking Customer Care Advisor with relocation & ***** bonusJoin to apply for theItalian Speaking Customer Care Advisor with relocation & ***** bonusrole atElemental Insights.We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon.As a Customer Advisor Agent, you will play a...

  • Junior Client Advisor

    1 settimana fa

    Torino, Italia Marsh A tempo pieno

    **JUNIOR CLIENT ADVISOR - RISK MANAGEMENT GENERAL** Marsh is the world’s leading insurance broker and risk advisor. With over 45,000 colleagues operating in 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan, the world’s leading professional services...

  • Italian Customer Advisor

    2 settimane fa

    Torino, Italia Altro A tempo pieno

    Make your move professionally and personally. Youre fluent in Italian tech-savvy and ready for your next chapter. Why not start it in a city that blends thousands of years of culture with a buzzing modern vibe Athens offers the quality of life sunshine and sea and now a career opportunity you wont want to miss. Join a leading global BPO company one of the...

  • Italian-Speaking Customer Advisor: Relocate To Greece

    5 giorni fa

    Torino, Italia Cross Border Talents A tempo pieno

    A global customer service provider based in Italy is seeking an Entry-Level Customer Advisor (Italian) to provide exceptional service to clients and support relocation to Greece.Candidates should have fluency in Italian and a positive, adaptable attitude.This role offers training, competitive compensation, and a full relocation package, along with...

  • Italian-Speaking Customer Care Advisor

    4 settimane fa

    Torino, Italia Cross Border Talents A tempo pieno

    A leading customer support firm is hiring an Italian-speaking Customer Care Advisor. This role, operating remotely, involves addressing customer inquiries and resolving issues to ensure a seamless experience for Italian-speaking customers. The ideal candidate should possess excellent communication and problem-solving skills, adaptability, and be fluent in...

  • Italian-speaking Customer Care Advisor | Lisbon

    3 settimane fa

    Torino, Italia Elemental Insights A tempo pieno

    A leading customer service company is seeking an Italian-speaking Customer Care Advisor to join their team in Lisbon. Responsibilities include addressing inquiries and resolving customer issues. The ideal candidate should have a high level of Italian and English, excellent communication skills, and a customer-centric attitude. Relocation assistance and a...