Group, Conference and Events Sales Agent

5 giorni fa

Roma, Italia Attività alberghiera A tempo pieno

Job Description - Group, Conference and Events Sales Agent (HOT0C5HN)

Job Description

Job Number: HOT0C5HN
Work Locations
Hilton Rome Eur La Lama Viale Europa 287 Rome 144

A Group, Conference, and Events (GCE) Sales Agent will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?
As Group, Conference, and Events (GCE) Sales Agent, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Sales Agent will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:

Receive and convert incoming enquiries to achieve targets and maximize revenue

Seek opportunities to increase sales and conversions within the Team

Manage an events schedule to maximise yield

Focus on a consistently executed up‑selling approach

Build strong relationships with customers to fully understand their needs

Arrange and carry out Hotel show rounds

Ensure the complete administration and execution of all planned events

Participate in hotel promotional activities

What are we looking for?
A Group, Conference, and Events (GCE) Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Good organisational and administration skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Confident telephone manner

High level of IT skills

Demonstrated previous experience working in a Sales environment

Multitasking

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systems

Demonstrated previous experience working in the Conference and Events function

Qualification, degree, or certification in a relevant field

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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