Program Manager

6 giorni fa

Verona, Italia Creár A tempo pieno

L’Azienda: Creár è un'azienda con clienti internazionali, tra i quali: Ducati, BMW, Dainese, Pirelli, Cassina, ARVAL, Alphabet, Royal Enfield, Mitsubishi Motors. Offriamo formazione in modalità e-learning ed abbiamo l’obiettivo di scrivere contenuti (in)formativi rilevanti ed utili per il personale delle reti di vendita delle nostre aziende clienti.

JOB PURPOSE

Searching for a dynamic, motivated, well organized Program Manager to:

A) support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network.

B) build and maintain strong, long-lasting customer relationships

RESPONSIBILITIES

- Manage projects, timelines and deliverables
- Manage content calendar, content creation and translations for micro learning training program
- Maintain deliverables/activity overall planning calendar
- Analyze data and Training KPI through dedicated dashboards
- Manage users engagement activities
- Liase with IT team for development of tools and resources on Monday
- Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports
- Understand customers' needs and provide them with specific products and services
- Collect and analyze data and make it usable by the customers, so as to help them choose
- Demonstrate in-depth knowledge of company products and services
- Promptly resolve any customer problems

KNOWLEDGE AND SKILLS

- Detail oriented with strong project management/organization skills and ability to manage simultaneous projects, maintain timelines, track deliverables,
- Ability to work under pressure on tight deadlines while delivering excellence
- Flexible and adaptable to shifting priorities
- Problem Solving
- Strong analytical mindset
- Excellent communication and interpersonal skills
- Team Player
- Creativity and curiosity around innovative methods – startup mentality
- Self-starter
- Result-oriented
- Digital Mindset
- Fluent English
- Skills: Excellent XL , PPT. Knowledge of Monday, Skillato and PowerBI a plus

NICE TO HAVE

- Passion for cars
- Interest in automotive business (distribution, renting and financing, warranty, used cas business,...)

Settore

- Formazione online

Tipo di impiego

A tempo pieno

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