Field Service Engineer

1 settimana fa

Parma, Italia Sidel A tempo pieno

Sidel is looking for a Field Service Engineer (FSE) specialized on Automation; the main focus is the following:Perform Installation, start‑up, commissioning and test of the Sidel Equipment supplied to customer sites;Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.

Your Mission

- Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;

- Properly handle, check and transfer equipment non‑conformities;

- Prepare Job Progress Chart and technical reports in reference to carried‑out activities;

- Ensure ultimate internal and external customer satisfaction;

- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;

- Coach junior colleagues on the on‑site behavior, technical activities, troubleshooting and report‑ing deliverables;

- Report to the ISM for team site activities.

Your Profile

Education Qualifications and Language Requirements:

- Technical professional qualification or Bachelor degree in Engineering as a plus;

- English fluent, written and spoken;

- Other foreign language as per regional allocation is a plus.

Professional Qualifications and Experience:

- 3 years experience in field activities;

- Experience in the beverage industry;

- Consolidated technical background on Automation and Electrical;

- B&R and Siemens plc knowledge is a must;

- Knowledge of Sidel Portfolio is a plus;

- Knowledge of the process machineries upstream Sidel equipments;

- Knowledge of microbiological principles, hygienic and environmental conditions and guidelines.

Key Leadership Behaviour:

- Managing and measuring Work;

- Process Management;

- Problem Solving;

- Action Orientated;

- Peer Relationships.

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