FO Agent
4 ore fa
Bologna, Italia
The BIG Jobsite
A tempo pieno
• Welcoming guests and performing all required check-in and check-out procedures• Providing information and responding promptly to guest requests to ensure the highest level of service• Managing the telephone centre and ensuring timely communication with the relevant departments• Handling guest complaints and forwarding them to the appropriate department when necessary• Informing guests about the hotel’s services• Organising guests’ leisure activities• Effective time management and ability to prioritise tasks• Proper handling of the shift cash float, end-of-day closing, and opening of a new cashier balance
