TECHNICAL CONSULTANT GERMANY/HUNGARY/ITALY
2 settimane fa
Job Opportunity: Technical Consultant (DACH Market)
Location: 100% Remote (Must be based in Germany, Italy, or Budapest)
Company Sector: MarTech / SaaS
Languages: German (Native/Bilingual) & English (Fluent)
About the Company
With a team of around 60-70 professionals across Europe, the company combines the agility of a scale‑up with the stability of an established player.
The Role
We are looking for a Technical Consultant to join the International Consulting Team. This is a hybrid technical/client‑facing role. You will be the bridge between the clients’ marketing teams and the company’s engineering department, ensuring the successful implementation and adoption of the software for the German‑speaking market.
This position is ideal for a junior‑to‑mid‑level professional (1+ years experience) who loves technology, enjoys solving problems, and wants to grow in a structured remote environment.
Key Responsibilities
- Implementation & Setup: Lead the technical configuration of solutions (Tag Management, Privacy/Consent, Data Management) across client properties (Web, Mobile, Apps).
- Client Consulting: Act as a trusted advisor to high‑level clients (Head of Marketing, CDOs), helping them optimize their omnichannel data strategies.
- Training: Design and deliver training sessions (remote and in‑person) to increase client autonomy.
- Customer Success: Maintain proactive contact with key accounts to ensure satisfaction, identify upselling opportunities (supported by Sales), and troubleshoot issues.
- Internal Feedback: Relay technical issues and feature requests to the Product Team to drive continuous improvement.
The Ideal Candidate
- Experience: 1+ years of professional experience in SaaS platform configuration/implementation or Digital Marketing Technology.
Technical Skills
- Good knowledge of JavaScript, HTML, CSS.
- Familiarity with JSON and web technologies.
- Knowledge of Tag Management, Consent Management, or Analytics is a strong plus.
Travel Availability
The ideal candidate loves to travel, visit clients, or participate in events.
Language Skills
- German: Native or bilingual level (Essential for managing DACH clients).
- English: Fluent (Corporate language).
Soft Skills
- Structured Autonomy: Capable of managing your own schedule in a full‑remote setting while respecting core business hours (09:00–18:00).
- Eagerness to Learn: The MarTech landscape changes fast; you must have a passion for continuous learning.
- Team Player: Even though you work remotely, you actively participate in daily stand‑ups and team dynamics.
What We Offer
- Solid Onboarding: You will not be “thrown into the deep end.” The role includes an initial intensive training week followed by a 6‑12 month shadowing period with Senior Consultants to ensure your success.
- Work‑Life Balance: A “Real” Remote culture. The company respects logging off at 18:00; no expectation to be available 24/7.
- Team Events: While remote, the team meets in person approximately once a month for workshops and team bonding.
- Career Growth: Opportunity to work with top‑tier enterprise clients (e.g., Major Banks, Retail Chains) and deepen your technical expertise in a growing sector.
- Contract: Permanent employment contract (Local contract available in Germany, Italy, or Hungary).
- Offices in Milan, Budapest and Munich: where to work from if 100% remote is not wished
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