Customer Service Team Lead
5 giorni fa
Manpower is recruiting a Customer Service Team Lead for a leading multinational company based in Lainate. What You’ll Do This role leads the European Customer Service team, which is responsible for customer care for intercompany and export distributor orders, imports/exports management activities and order processing for export distributor orders across Europe. As team lead, close collaboration with the European head of Logistics and European Primary Transport lead is key. They will work together on strategy topics and performance excellence topics. Next to being the lead, this role will also handle customer care activities for customers and support on import/export processes for the customers in scope. Role and Responsibilities Fulfilling the role of SPOC to receive all questions regarding orders and align with the right teams to get the answers Inform all customers in case of issues of outstanding orders (e.g. delays) Perform import/exports management processes Collaborate with customers to improve performance Collaborate with customers (ICY/Export) on strategic topics to improve future performance Manage Customer Service team and responsible for escalations flagged by the team Act decisively on ad-hoc queries raised by the team or customers Report to Customer Service &, Logistics Director Europe on performance and collaborate on strategic and excellence topic Functional Skills Experience in FMCG sector Understanding of order-to-delivery process Strong knowledge of Excel and MS Office Professional proficiency in English, Italian is a plus Knowledge with supply chain operations and service KPIs. ERP systems (SAP), CRM tools Bachelor Degree or equivalent, preferably in Management, Business, Logistics, or related field +5 years experience in customer service field Experience in Plan &, Deliver Field vetrinabakeca
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Customer Service Team Lead
4 giorni fa
Lainate, Italia Altro A tempo pienoCustomer Service Team Lead Join to apply for the Customer Service Team Lead role at ManpowerGroup Talent Solutions.Manpower is recruiting a Customer Service Team Lead for a leading multinational company based in Lainate.What You’ll Do This role leads the European Customer Service team, responsible for customer care for intercompany and export distributor...
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Customer Service Team Lead
6 giorni fa
Lainate, Italia ManpowerGroup Talent Solutions A tempo pienoCustomer Service Team Lead Join to apply for the Customer Service Team Lead role at ManpowerGroup Talent Solutions. Manpower is recruiting a Customer Service Team Lead for a leading multinational company based in Lainate. What You’ll Do This role leads the European Customer Service team, responsible for customer care for intercompany and export distributor...
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Customer Service Team Lead
1 settimana fa
Lainate, Italia Perfetti Van Melle A tempo pienoSelect how often (in days) to receive an alert: Location: Lainate, IT, 20020 Ready to take a fresh step in your career? About Perfetti Van Melle Our colleagues in the of theEuropean Plan & Deliver CoEare eager to team up with you to make sure everyone can enjoy our delicious freshmakers and sweets every single day. Where we need you: Job Title:...
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Customer Service Team Lead
1 settimana fa
Lainate, Italia Industria agroalimentare A tempo pienoSelect how often (in days) to receive an alert:Location:Lainate, IT, 20020Ready to take a fresh step in your career? About Perfetti Van Melle Our colleagues in the of the European Plan & Deliver CoE are eager to team up with you to make sure everyone can enjoy our delicious freshmakers and sweets every single day.Where we need you: Job Title: Customer...
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Customer Service Team Lead
1 settimana fa
Lainate, Italia Industria agroalimentare A tempo pienoSelect how often (in days) to receive an alert:Location: Lainate, IT, 20020Ready to take a fresh step in your career?About Perfetti Van MelleOur colleagues in the of the European Plan & Deliver CoE are eager to team up with you to make sure everyone can enjoy our delicious freshmakers and sweets every single day.Where we need you:Job Title: Customer Service...
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Customer Service Team Lead
1 settimana fa
Lainate, Lombardia, Italia Perfetti Van Melle A tempo pieno 32.000 € - 64.000 € all'anoReady to take a fresh step in your career?About Perfetti Van MelleAt Perfetti Van Melle we're all about creating sweeter moments for all We are the world's second largest Sugar Confectionery company – an Italian family-owned business formed over 120 years ago. It has continuously grown and innovated to be the company it is today, with over 18,000 people...
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Customer Service Team Lead
2 settimane fa
Lainate, Italia Perfetti Van Melle A tempo pieno**Ready to take a fresh step in your career?**- ** About Perfetti Van Melle**- At Perfetti Van Melle we’re all about creating sweeter moments for all! We are the world's second largest Sugar Confectionery company - an Italian family-owned business formed over 120 years ago. It has continuously grown and innovated to be the company it is today, with over...
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Customer Service Team Lead
2 settimane fa
LAINATE, Lombardia , MI, Italia Manpower A tempo pienoManpower is recruiting a Customer Service Team Lead for a leading multinational company based in Lainate. What You’ll Do This role leads the European Customer Service team, which is responsible for customer care for intercompany and export distributor orders, imports/exports management activities and order processing for export distributor orders across...
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Europe Customer Service Team Lead
6 giorni fa
Lainate, Italia ManpowerGroup Talent Solutions A tempo pienoA leading multinational company is seeking a Customer Service Team Lead in Lainate. The candidate will lead the European Customer Service team, ensuring efficient management of intercompany and export orders, while collaborating with logistics departments. Candidates must have a Bachelor's degree and at least 5 years of experience in customer service,...
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Europe Customer Service Team Lead
4 giorni fa
Lainate, Italia Altro A tempo pienoA leading multinational company is seeking a Customer Service Team Lead in Lainate. The candidate will lead the European Customer Service team, ensuring efficient management of intercompany and export orders, while collaborating with logistics departments. Candidates must have a Bachelor's degree and at least 5 years of experience in customer service,...
