Guest Experience

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

**Descrizione della posizione** La figura del Guest Experience Manager sarà a capo del nuovo team di Guest Experience per portare avanti la nostra missione di massima soddisfazione del cliente e l’obiettivo di far vivere un’esperienza luxury. Ogni hotel rispecchia la cultura e la storia del luogo che lo ospita e il team di Guest Experience sarà...

Summary - Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house._ - As a Guest Experience Agent you will be responsible for guests’ pre-arrival communications and experiences once at the hotel, ensuring the...

DescriptionCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting a Guest Experience Intern to join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.Reporting to Front Desk Manager, the intern will support both front desk and guest services tasks.This is...

A global hospitality company in Milan is seeking a Front Office Agent to provide exceptional reception services for guests.Responsibilities include managing check-in and check-out processes, providing customer service, and handling guest queries efficiently.Candidates should have experience in a customer-focused environment and be proficient in Italian and...

A leading hospitality organization in Milano seeks an experienced Front Desk Manager to oversee guest relations and manage the Front Desk Team. This role requires exceptional hospitality skills, leadership, and the ability to handle a fast-paced environment, ensuring a high-quality guest experience. The ideal candidate will have over 4 years of experience...

A global hospitality company in Milan is seeking a Front Office Agent to provide exceptional reception services for guests. Responsibilities include managing check-in and check-out processes, providing customer service, and handling guest queries efficiently. Candidates should have experience in a customer-focused environment and be proficient in Italian and...

A global hospitality company in Milan is seeking a Front Office Agent to provide exceptional reception services for guests. Responsibilities include managing check-in and check-out processes, providing customer service, and handling guest queries efficiently. Candidates should have experience in a customer-focused environment and be proficient in Italian and...

A leading hotel chain in Milano is seeking an Aura Host to enhance the guest experience and ensure operational excellence. You will manage customer interactions, comply with health and safety protocols, and contribute to a personalized experience. Ideal candidates have a university degree in a related field and at least a year of experience in a...