Bellmen Coordinator
6 giorni fa
Bellmen Coordinator
Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide clientele. Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.
Our aim is to get the best out of each individual and be recognized as an employer of choice among the most exclusive hotels in the world.
Mandarin Oriental, Lago di Como’s Bellman is in charge of welcoming and courteously helping guests at their arrival and throughout their stay at the resort.
Duties and Responsibilities
Assist guests with car doors upon arrival
Offer guests a warm “Welcome” and a sincere “Farewell”
Be able to exert physical effort in placing, removing and transporting guest luggage
Deliver upon check-in and remove luggage upon check-out from guests’ rooms
Handle luggage promptly and safely
Maintain the cleanliness of the driveway and entrance
Handle delivery and storage of guests’ items and baggage
Park guests’ cars safely in the resort’s parking lot
Check arrival and departure reports to anticipate guests’ needs
Be familiar with room products and services offered, including IT equipment
Perform Mandarin Oriental’s standards in accordance with Legendary Quality Experience’s principles
Perform all the duties as deemed appropriate by management
Requirements
Full proficiency in English and Italian; an additional language is preferred
Minimum of one year’s experience in a 5‑star luxury hotel
Valid driving licence
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industry
Hospitality
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