Life Sciences Sales Representative

3 giorni fa


Milano, Lombardia, Italia LGC A tempo pieno

About LGC

LGC is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and quality assurance applications, which are typically embedded and recurring within our customers' products and workflows.

Our Mission

We aim to 'Science for a Safer World'. Our scientists and researchers work closely with our customers to provide them with innovative solutions that help them advance their research, improve their products, and save lives.

The Role

This exciting customer sales support role requires a background in Life Sciences and a passion for delivering exceptional customer service. As a Scientific Customer Support Specialist, you will be responsible for handling customer inquiries, preparing quotations, and providing initial technical support to customers.

  • Handle customer inquiries, tenders, prepare accurate quotations, and follow up to increase conversion rates.
  • Work closely with the Technical Sales team to customize responses based on customer requirements.
  • Provide initial technical support to customers and escalate more complex issues when needed.
  • Implement local strategies aligned with the EMEA sales and marketing plan.
  • Maintain service levels, act as a liaison between Order Entry and Technical Sales team, and use ERP systems and Salesforce to support sales.

Qualifications

To be successful in this role, you will need:

  • Educational Background: A degree in Life Sciences or a related field to Cell Biology required.
  • Experience: Previous experience in sales or customer service, preferably in a Life Sciences company, demonstrating a proactive approach to sales activities within a scientific environment is required.
  • Language Skills: Proficiency in Italian and English and communication abilities.
  • Strong organizational skills: Prioritization capabilities aligned with commercial activities.
  • Technical Proficiency: Experience with CRM systems and proficiency in Microsoft Office suite.

What We Offer

As a member of our team, you can expect:

  • Comprehensive training and mentoring for a successful start.
  • Friendly, supportive, and dynamic environment, vibrant team in an innovative, international company and diverse customers.
  • Career growth in achieving sales targets and contributing to the success of the core ATCC Team.
  • Work-life balance through flexible and hybrid work models.
  • Open working culture that focuses on integrity, respect, passion, and curiosity for future-oriented, creative solutions.
  • Permanent employment contract and attractive employer benefits.


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