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Automotive Training Specialist
2 mesi fa
About the Role
The Technical Trainer's objective is to increase the technicians' knowledge about the product, general and specific equipment, repair and diagnostic procedures to achieve the highest level of repair quality. Additionally, the Technical Trainer is asked to provide technicians with a methodical approach to analyzing issues and approaching their resolution.
About You
We are looking for a proactive and enthusiastic Technical Trainer to join our team. Our ideal candidate is passionate about the automotive field, oriented to teamwork, and takes the initiative to achieve results. They must have excellent communication skills and be able to follow specifications and requests provided by the Project Manager and the Technical Trainers Supervisor.
Key Responsibilities
- Prepare and deliver courses as required by the guidelines, ensuring a high level of technical competence.
- Take care of the equipment (diagnostic tools, vehicles, projectors, etc.), the workshop, and classrooms.
- Cooperate in team building and collaborate in solving potential problems (team working).
- Communicate potential critical situations to the PM and suggest improvements.
- Commit to continuously improving their quality standards and correcting the implementation of project processes during delivery if necessary.
- Assist in developing new training materials and methods.
- Manage course participants according to daily situations during delivery, ensuring consistently high service quality.
- Maximize customer satisfaction regarding the service provided (course delivery).
Requirements
- Degree in Mechanical or Electronic Engineering or minimum 5 years of experience in the automotive technical field if not graduated.
- Advanced user of MS Office package.
- Good knowledge of English (B1) and Italian, spoken and written.
- Good communication skills, adaptable to different people.
- Leadership in managing classrooms, with technical problem-solving skills.
- Team player with a strong interest in automotive.
About MSX International Inc.
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:
- Parts, Accessories & Service Performance.
- Actionable Insights.
- Diagnoses & Repair Enhancement.
- Warranty and Repair Efficiency.
- Technical Information.
- Learning Solutions.
Our Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions.
Our Vision
To enhance every journey in the world of mobility.
Equal Opportunities Employer
MSX International Inc. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity.
