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Data Center Operations Lead
2 settimane fa
About the Role
We are seeking an experienced Data Center Engineering Operations Chief Engineer to join our team in the Greater Milan area. This individual will oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers, ensuring 100% availability while maintaining first-class customer service.
Key Responsibilities
- Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers.
- Operate independently with limited direct management.
- Assist in the design and build out of new facilities.
- Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability.
- Perform root cause analysis of equipment failures.
- Troubleshoot and report facility and data server-level events within internal SLA.
- Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
- Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts for the same.
- Ensure all safety procedures are adhered to by vendor and Amazon staff.
- Utilize internal Change Management Systems to manage building workflows.
- MV/LV Isolation to facilitate MV maintenance.
- Provide metric availability reporting on a weekly basis.
