Community Engagement Specialist

7 giorni fa


Como, Lombardia, Italia Right at Home A tempo pieno
About Right at Home

We are a leading provider of in-home care and support services, dedicated to improving the quality of life for our clients. Our mission is to deliver exceptional care and support, empowering individuals to live independently in their own homes.

We are seeking an experienced Community Engagement Specialist to join our team, focusing on building strong relationships with healthcare providers, community organisations, and other referral sources. The successful candidate will play a key role in growing our client base and strengthening our presence in the Perth South-Eastern Suburbs.

Key Responsibilities
  • Proactively engage with GP clinics, hospitals, and other healthcare providers to generate referrals and grow Right at Home's client intake.
  • Build and maintain strong relationships with community organisations, businesses, and service providers to develop a reliable referral network.
  • Oversee and coordinate the onboarding process for new Home Care Package clients, ensuring a smooth transition into our care services.
  • Work closely with the Manager of Strategic Growth and the Home Care Team to screen and engage clients accessing Home Care, Department of Health, and aged care-funded programs.
  • Liaise with Client Liaison Officer's team to ensure efficient handover of client information and documentation before intake.
  • Monitor the My Aged Care Provider Portal and engage with CHSP clients approved for Home Care Packages.
  • Represent Right at Home at aged care expos, events, and other promotional activities.
Requirements
  • Proven experience in community engagement, networking, marketing, outreach, or sales roles, preferably within the aged care or healthcare sectors.
  • Strong relationship management skills with the ability to build networks and grow referral sources from healthcare providers.
  • Excellent communication skills (written and verbal), with a client-focused mindset.
  • Ability to work autonomously and manage multiple priorities effectively.
  • Knowledge of Case Management principles, Home Care Package Guidelines, and funding bodies.
  • Excellent verbal and written communication skills and strong computer skills and experience with client database systems
  • Current National Police Check
  • Full Drivers License
  • Right to work in Australia


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