Lavori attuali relativi a Staff Counsellor - Roma, Lazio - FAO

FAO is seeking a highly skilled and experienced Staff Counsellor - Mental Health Specialist to join our team in Rome, Italy.

The Staff Counsellor - Mental Health Specialist will be responsible for providing psychological support to FAO employees and their dependents, promoting their mental health and wellbeing, and contributing to a healthy work environment.

• Develop and implement the FAO Mental Health Strategy to achieve full coverage of FAO employees and dependents with the needed mental health and wellbeing services.
• Coordinate the design, development, delivery, and evaluation of staff counselling services, including individual and group sessions, workshops, and training programs.
• Lead a team of counsellors and coordinate all aspects of delivery of psychosocial support to headquarters and decentralized offices.
• Support and advise regional counsellors in complex cases or critical incidents as needed.
• Oversee the counselling unit activities, managing the performance of counsellors under their supervision.
• Provide culturally sensitive psychological support to all FAO employees, either in person or via teleconference, and referrals to outside mental health care services as appropriate.
• Develop a proactive and reactive support program for FAO Level 3 emergency countries and crisis areas and provide active psychosocial support during emergencies and/or after critical incidents to ensure continued staff well-being.
• Deliver workshops, trainings, and information sessions on a wide range of topics, such as stress management, team building, problem-solving, conflict resolution, and more, to employees from diverse cultural backgrounds.
• Design, review, and implement a Peer Support program for decentralized offices, contribute to the design of corporate policies and guidelines, and design information booklets/materials to increase awareness of important themes and promote staff welfare.
• Advise managers, the Human Resources Division, the Security Services, and other institutional partners on assisting employees with stress health issues that may affect work functioning and performance, providing guidance and support to employees and the Organization during organizational changes and critical incidents.
• Based on identification of risks in the workplace, provide preventative, educational, and information programs and group presentations on topics, including psychosocial health problems, workplace wellbeing, crisis preparedness and response, and other health promotion topics.
• Within the UN framework of the duty of care in high-risk environments, contribute to the development of policies and procedural guidelines to improve the psychosocial welfare of staff and managers being deployed to hardship duty stations, including pre/post-deployment briefings and resilience training.
• Prepare comprehensive reports, plan missions within the allowed budget of CSLH, and organize trainings and other staff counselling activities to ensure the provision of cohesive counselling services.
• Develop and maintain partnerships with other UN agencies to provide cost-effective coordinated support.
• Maintain up-to-date, accurate records of client contacts in the Health Services' system (Cority).
• Participate in inter-agency activities, working groups, or conferences of the UN counselling network, as necessary.
• Oversee the design and implementation of the concept of Staff Wellbeing Committees in FAO Decentralized Offices in cooperation with FAO Country Teams.

• Advanced university degree in psychology, psychiatry, or counselling or equivalent with a license/registration to practice in home country.
• Five years of relevant experience in the field of psychology and staff counselling.
• Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another FAO official language (Arabic, Chinese, French, Russian, or Spanish).

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

• Work experience in more than one location or area of work, particularly in field positions, is desirable.
• Additional training or certification in staff support and traumatic/critical incident stress as well as a broad range of related fields, such as alcohol/substance abuse, family counselling, facilitation skills, stress management, mindfulness, conflict resolution, and mediation.
• Extent and relevance of experience in development and implementation of policies and procedures in the UN system is considered a strong asset.
• Working knowledge (proficient - level C) of another FAO official language (preferably French or Spanish) is considered a strong asset.
• Demonstrated ability to write clear and concise reports and documents in English.