Operations Manager

3 settimane fa


Milano, Lombardia, Italia Continuity Global Solutions A tempo pieno

The Operations Department at Continuity Global Solutions seeks a skilled Operations Analyst to support the team in researching lodging pricing, travel costs, and other drivers related to assigned contracts and task orders. The successful candidate will prepare financial documentation related to monthly invoicing and assist task order leads with organizing receipts and supporting documentation for final reconciliation.

Key Responsibilities

  1. Review monthly budget and ledger to reconcile forward costs as changes are reported in the number of project/task order support personnel, housing changes, travel, and related costs
  2. Prepare invoice support materials and documentation related to client billable costs, including gathering receipts, redacting employee credit card information, and securing CGS internal documents
  3. Research lodging arrangements and transportation costs related to project/task order requests for proposal (RFPs) to support the proposal process
  4. Secure documentation related to employee travel vouchers for reimbursement and billing the client
  5. Gather, categorize, and document receipts from CSM Project credit cards directly from task order support leadership for CSM project-based credit card reconciliation
  6. Provide overnight shift (12am-8am ET) support for outside the continental (OCONUS) contracts and task orders primarily in Africa, Europe, and Asia, with assistance in after-hour needs related to travel or emergencies
  7. Perform other duties and assignments as required

Requirements

  1. Bachelor's Degree preferred; experience in lieu of degree will be considered
  2. Proven ability to work effectively under time-critical deadlines and stressful situations
  3. Proficient in Microsoft Office, with intermediate MS Excel skills
  4. Prior experience organizing and communicating using MS Teams is preferred
  5. Must be fluent in English
  6. Must have access to high-speed, reliable, and secure internet service with a minimum of 4 Mbps for upload and download
  7. Preference for applicants in the Western European Time Zone (UTC+01:00) to the Bangladesh Time Zone (UTC+06:00) due to support hours being from 12am-8am Eastern Time
  8. Strong communication, critical thinking, multi-tasking, and prioritization skills required


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