IT Infrastructure Domain Manager

2 mesi fa


Roma, Lazio, Italia Thales A tempo pieno
Job Description

Thales Alenia Space is seeking a highly skilled IT Infrastructure Domain Manager to join our team. As a key member of our organization, you will be responsible for managing all IT infrastructure operations, ensuring the delivery of high-quality services to our customers.

Key Responsibilities:
  • Manage all IT infrastructure operations, including LAN, WAN, and WiFi networks, hosting, data storage, and backup.
  • Ensure the reliability and security of our IT systems, applying emergency and backup plans as needed.
  • Coordinate the processing of data in the best conditions of quality, deadlines, and costs.
  • Organize information in the event of a disruption and disseminate the necessary information to carry out the job.
  • Monitor service contracts in your domain, working with the Contract Manager and the Sourcing Department.
  • Coordinate, manage, and lead the staff in your unit, drawing up and monitoring the workload plan.
  • Distribute the workload, in terms of volume and timetable, according to the forecast changes in the workforce and skills of your unit.
  • Direct, organize, plan, and control the business unit's activities.
  • Negotiate the entity's objectives and resources.
  • Oversee financial management (recurrent and project), ensuring compliance with budgetary procedures.
  • Ensure that the projects and applications within your domain of responsibility are consistent with those of other domains.
  • Draw up and monitor performance indicators.
  • Analyze and propose solutions to continually improve the productivity of your unit.
  • Capitalize on and structure knowledge to make the IS easier to understand, by integrating different points of view (strategic, business, technical, but also human, accounting, security, etc.).
  • Facilitate dialogue between the business players and the IS/IT players.
  • Promote the use of IS mapping by the business units through consultancy and communication activities.
  • Organize information in the event of a disruption, disseminate the information needed to perform the job with the application domains and the business line.
  • Monitor service contracts in your domain.
  • Be responsible for the quality of the services you produce.
  • Analyze and propose solutions to continually improve the productivity of your department.
  • Be organized, rigorous, and methodical.
  • Organize the department's activities, budget, and schedules to optimum effect.
  • Be responsive and available, providing an efficient service to users and business units.
  • Understand the needs and problems encountered by users and have a good sense of customer service.
  • Lead and motivate your teams, guaranteeing the application of processes and managing projects.
  • Work in a collaborative model with IS/IT stakeholders, the Group, and the business lines.

Requirements:

  • Good knowledge of digital workplace and local and help desk services.
  • Ability to manage a team of 20-25 people in 5 different countries.
  • Ability to manage telecoms infrastructure suppliers and end-users effectively.
  • Dynamic, proactive candidate capable of taking strategic decisions in line with the company's objectives.
  • International experience and a culture of operational excellence.
  • Managerial and leadership skills.

Language: English, French, Italian

Location: Italy or France

Travel: Regular travel required



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