Operations Manager

7 ore fa

Padova, Veneto, Italia Amazon A tempo pieno
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Amazon. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our logistics and supply chain processes.

Key Responsibilities
  • Lead a Team: You will be responsible for leading a team of logistics and supply chain professionals to ensure the efficient and effective operation of our processes.
  • Process Improvement: You will analyze and implement process improvements to increase productivity, reduce costs, and enhance customer satisfaction.
  • Quality and Safety: You will ensure that all operations are conducted in a safe and quality manner, adhering to Amazon's high standards.
  • Collaboration: You will work closely with cross-functional teams to standardize shift practices and drive operational excellence.
A Day in the Life

As an Operations Manager, you will work on a shift pattern at one of our sites, ensuring that it is as productive as possible. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards.

You will also oversee process improvements within your area and drive implementation. A typical day will be varied, including routine team management, daily operational responsibilities, process improvement, and wide-scale operational contingency tasks.

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

We are a people-focused and supportive team, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services.

We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

Requirements
  • Relevant Experience: A degree and relevant experience in people management, communication with stakeholders, and using data to influence business decisions.
  • Advanced Proficiency: Advanced proficiency in verbal and written English and local language.
  • Preferred Qualifications: Experience working with Lean, Six Sigma, and Kaizen techniques, experience working in another logistics environment, and relevant experience working with the MS Office suite.

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