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Front Office Representative

2 mesi fa

Milano, Lombardia, Italia NYX Hotel Milan A tempo pieno
About NYX Hotel Milan

We're a diverse and inclusive team that values individuality and creativity. As a Front Office Agent, you'll be part of a dynamic and supportive environment where you can be yourself and thrive.

What We Offer
  • A supportive work-life balance
  • Access to our employee app, LEAPP
  • Discounts on hotel accommodations and dining
  • Training and development opportunities at our Leonardo Academy
  • Team-building events
Your Key Responsibilities
  • Provide exceptional personal service to our guests
  • Efficiently manage check-in and check-out processes
  • Handle administrative tasks with attention to detail
  • Offer guests information about the hotel and local area
  • Respond to phone calls and inquiries
Your Ideal Profile
  • Be authentic and confident in your abilities
  • Tourism studies or a degree in Hotel Management
  • A passion for hospitality and delivering excellent service
  • At least one year of experience in a similar role
  • Strong communication and teamwork skills
  • Flexibility to work varied shifts, including early mornings and late evenings
  • Excellent English and Italian language skills, with additional languages a plus

We look forward to reviewing your application for this exciting opportunity.

Your Contact Person

Sabrina Ligi

HR Manager, NYX Hotel Milan