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Customer Service Agent

3 settimane fa


Florence, Toscana, Italia beBee Careers A tempo pieno

At MTM, we prioritize personalized attention and exceptional care for our passengers. We have exciting opportunities to make a direct impact on the communities we serve.

MTM is looking for Customer Service Representatives to join us in providing exceptional customer experiences.

The Customer Service Representative will be the frontline representative and image of our organization. They will handle inbound calls from members, clients, and facilities, increasing in complexity as their skills progress.

To succeed in this role, you will need:

  • 1 year of call center experience
  • 6 months of customer service experience
  • Basic typing and computer skills with excellent navigational abilities
  • High-speed internet access (minimum 30 mbps download speed)

We cultivate a culture of inclusion, respecting individual strengths, views, and experiences. Together, we strive to achieve our vision of communities without barriers.

Your benefits include:

  • Pay on demand
  • Health and life insurance plans
  • Dental and vision plans
  • 401(k) with company match
  • Flexible scheduling
  • Paid time off and holiday pay
  • Maternity/paternity leave
  • Birthday holiday
  • Casual dress environment
  • Tuition reimbursement
  • MTM perks discount program
  • Leadership mentoring opportunities