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Senior Business Operations Manager

2 mesi fa

Vercelli, Piemonte, Italia Amazon EU SARL (Italy Branch) - D68 A tempo pieno
About the Role

We are seeking a highly skilled and experienced Senior Business Operations Manager to join our Mechatronics and Sustainable Packaging, Customer Experience (MSP CX) organization. As a key member of our team, you will be responsible for driving best practices in headcount planning and resource allocations, ensuring resource adherence across MSP CX, and contributing to the development and execution of Capital Appropriation Requests (CARs).

Key Responsibilities
  • Ensure resource (budget and headcount) adherence across MSP CX
  • Drive best practices in headcount planning and resource allocations
  • Work with operational stakeholders to drive execution to the plans
  • Identify potential risks and opportunities, and surface insights to management to improve the health of the business
  • Highlight misses and direct appropriate closure actions within MSP CX
  • Standardize and scale best practices and learnings across the organization
  • Manage the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer demand in the coming years
  • Contribute to prepare and drive weekly, monthly, quarterly, and annual business updates and plans
Requirements
  • Master's in Business Administration (MBA), or a technical field
  • Able to work independently to develop and execute strategies with minimal supervision
  • Hands-on experience leading complex and large-scale projects, ideally globally
  • Strong critical thinker
  • Exceptional people skills, with ability to calmly navigate rough waters and negotiate win-win solutions
About Amazon

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.