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Technical Program Manager

2 mesi fa


Santa Maria in Prato, Lombardia, Italia Bidgely Inc. A tempo pieno
About the Role

We are seeking a highly skilled Technical Program Manager II to join our European team at Bidgely Inc. As a key member of our team, you will be responsible for rolling out our innovative energy management solutions to utility customers in Europe.

Key Responsibilities
  • Manage new customer implementations end-to-end from onboarding to launch, utilizing project management best practices.
  • Interact cross-functionally with delivery/product engineering, product support, strategy growth, sales, and more in support of the customer.
  • Contribute to contract reviews for new deals and change orders.
  • Represent the onboarding team in sales presentations as needed.
  • Own the overall solution design development for utility customers and work with our global engineering team.
  • Be a product expert at Bidgely by collaborating with utility customers to understand requirements, mapping requirements to product features, performing product gap analysis, and finalizing product customizations and changes.
Requirements
  • Written and verbal fluency in both English and Italian.
  • 5-7 years of software integration project experience at a technology or consulting company.
  • Experience in working with globally distributed teams virtually.
  • Successful track record personally delivering complex, cross-functional projects.
  • Ability to work with customers post-launch to hit their business goals.
  • Ability to convert project-level success into future account-level sales opportunities.
  • Experience with Agile software development methodologies.
  • Detail-oriented and comfortable planning and tracking projects via Wrike, Smartsheets, Jira, or other modern project management tools.
  • Communication and comprehension of technical issues when working with the customer and our engineering teams.
  • Be comfortable with large data sets.
  • Comfortable multitasking on several simultaneous projects.
  • Strong interpersonal and written and communication skills.
  • Open and highly collaborative mentality especially with the European sales team.
What We Offer
  • Unique tools to excel in your role.
  • Mentorship programs to learn and receive guidance from industry experts.
  • Flexible work arrangements to benefit from a better work-life balance.
  • Community service day to give back to the community.
  • Discretionary time off policy varies by region.
  • Home office set up stipend.
  • Annual wellness stipend.
  • Annual professional development stipend.
Location and Travel

This is a remote role with a location in Europe. Domestic and international travel to customer sites up to 10% of the time is expected.

Compensation

Base salary is €55,000-€75,000 with up to a 15% performance-based bonus per year.