Logistics Coordinator

4 giorni fa

Cernusco sul Naviglio, Lombardia, Italia Ingenico Group A tempo pieno

Ingenico Group is a global leader in payments acceptance solutions. As a trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators, and fintech customers, our world-class terminals, solutions, and services enable the global ecosystem of payments acceptance. With a strong focus on innovation and culture, our diverse community of experts anticipates and shapes the evolution of commerce worldwide.

Key Responsibilities

As a Logistics Coordinator, you will be responsible for the daily Outbound Logistics tasks in the Logistics department of the EMEA Hub, with direct report to the Warehouse Operations Manager. You will have a good knowledge of all site logistics processes and a good understanding of the market of local forwarders with a huge focus on delivery from the site to the customers using different channels and mixing different types of transportation. Moreover, you will also have a good understanding of the main Customs processes for Import/Export.

Main Responsibilities

  • Manage the daily deliveries and shipments preparation
  • Monitor and coordinate the Subco outbound team
  • Collaborate with the EMEA logistic teams in order to secure the SLA agreed with clients
  • Manage the SAP processes related to outbound operations
  • Monitor and cooperate closely with the transport Companies to secure they're compliant with the SLA agreed and compare different couriers options in terms of services and costs to be able to select the most efficient one and monitor transport KPIs and take corrective actions to adjust any variation
  • Liaise with the Planning team to get the full visibility of the volumes expected to be shipped and provide feedbacks to them with the shipment status
  • Check the monthly invoices from couriers and chase them for all unexpected or unclear values
  • Produce and analyze main logistics KPIs

Requirements

You have 3+ years experience in logistics, transport planning management, Operations Management, Outbound or related fields. You are fluent in English and Italian. You have experience in couriers operations management and in Customs processes for Import/Export. You are required to have a good knowledge of SAP (WM, MM) and MS Office skills (especially Excel skills). You are also required to have demonstrated ability to lead project or cross-functional teams to resolve, implement or reach consensus on issues.

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