IT Specialist

1 mese fa

Napoli, Campania, Italia Air Force Institute Of Technology A tempo pieno

Job Summary:

This position is assigned to the Morale, Welfare and Recreation Department (MWR); Commander, Navy Region Europe, Africa, Central (CNREURAFCENT) at Naples, Italy.

The incumbent works closely with the Navy Computer Telecommunications Station (NCTS) & Information System Department (N6) to procure, implement, integrate, operate, maintain, and support all Nonappropriated Fund (NAF) Information Technology to include, Point of Sale, Wireless Fidelity (WiFi) & "legacy" networks.

Key Responsibilities:

  • Procure, implement, integrate, operate, maintain, and support all Nonappropriated Fund (NAF) Information Technology to include, Point of Sale, Wireless Fidelity (WiFi) & "legacy" networks.
  • Work closely with the Navy Computer Telecommunications Station (NCTS) & Information System Department (N6) to ensure seamless integration and support.
  • Provide technical support and guidance to customers and other technical representatives.
  • Maintain up-to-date, interoperable hardware and software inventories.
  • Schedule, monitor, and verify the integrity of system backups, restore files as needed, correct security vulnerabilities, install server upgrades, and monitor server performance.
  • Support and maintain a wide range of specialized software applications and programs deployed in support of MWR.

Requirements:

  • A minimum of four years of professional IT experience.
  • Knowledge of and demonstrated skill in applying customer support principles, wireless and wired network concepts, database principles, IT security theory, troubleshooting and data analysis methods, and communication methods and techniques sufficient to receive, respond to, and resolve help desk calls.
  • Knowledge of computers, computer peripherals and industry best practices, security principles and network equipment, operating systems and environments required to perform a wide range of duties as a primary or backup system administrator.
  • Knowledge of IT systems life cycle management concepts sufficient to maintain up to date, interoperable hardware and software inventories.
  • Ability to use and repair a variety of computer hardware and peripherals including desktop, laptop and server class devices, Enterprise Class networking hardware, Enterprise Class, Wireless Access Point (WAP) infrastructure and Enterprise Class network security devices.
  • Ability to use and troubleshoot Windows (desktop and server) & Apple Operating Systems.
  • Knowledge of concepts related to full inventory and analysis of IT systems and assets.
  • Ability to demonstrate effective written and oral communication skills, including experience in writing technical procedures and instructions in English.

Software titles include, but are not limited to:

  • RecTrac, GolfTrac, CYMS, Qubica, Micros, SAP, Citrix, Kronos, Manage Engine.

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