Spanish Speaking Customer Experience Expert
3 giorni fa
We are seeking a Spanish Speaking Customer Experience Expert to join our team. As a Customer Experience Expert, you will be responsible for delivering exceptional customer experiences across multiple touchpoints.
Main Responsibilities:- Develop and implement strategies to improve customer satisfaction and loyalty.
- Provide exceptional customer service through various communication channels, including phone, email, and chat.
- Collaborate with our cross-functional teams to ensure seamless collaboration and effective issue resolution.
You will work closely with our customer-facing teams to understand customer needs and preferences.
Your Profile:- At least 2 years of experience in customer service or contact center area, in B2B.
- Advanced communication skills in Italian, Spanish, and English, both verbal and written.
- Strong analytical and problem-solving skills.
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