Customer Service Representative
4 settimane fa
Nella nostra azienda, la Direzione Lavoro Group, stiamo cercando un professionista qualificato per ricoprire il ruolo di Customer Service. Il candidato ideale sarà in grado di gestire le richieste dei clienti con professionalità e risolvere problemi con creatività.
Compiti e Responsabilità- Gestire le richieste dei clienti attraverso i canali di comunicazione aziendali;
- Risolvere problematiche relative agli ordini e alla consegna/disponibilità dei prodotti;
- Supportare i clienti per orientarli verso scelte che rispondano alle loro esigenze e siano profittevoli per l'azienda;
- Interagire con i dipartimenti aziendali per assicurare un servizio omogeneo e coordinato;
- Supportare l'implementazione di processi operativi e flussi di lavoro per migliorare l'efficienza e la produttività;
- Identificare problemi e proporre soluzioni innovative.
- Capacità di comunicazione e problem solving;
- Approccio proattivo, accuratezza e precisione;
- Esperienza pregressa nella mansione.
Il presente annuncio è rivolto ad entrambi i sessi, ai sensi della L. 903/77 e L. 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.
Gli interessati possono inviare il CV con l'autorizzazione al trattamento dei dati personali secondo il D.LGS. 196/03 e il Regolamento UE n. 2016/679.
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