Graduate Program: Field Service Representative Lombardy

1 mese fa


Milano, Lombardia, Italia Veolia A tempo pieno

Job Description

Veolia is seeking a talented graduate to join our 12-month European Graduate Program as a Field Service Representative. This role offers a unique opportunity to develop a detailed understanding of our products, services, projects, customers, and culture.

Key Responsibilities

  • Provide on-site technical customer service, including chemistry tests, chemical feed and control equipment maintenance, chemical inventory management, technical recommendations, and written service reports.
  • Install and service chemical feed and water treatment equipment at designated locations.
  • Act as a technical consultant and liaison with customer management and technical counterparts.
  • Perform water analysis and/or collect samples for preparation, labelling, and shipment to designated laboratories for analysis.
  • Work with PLC controls, understand water process treatment design, and repair pumps, instruments, and control panels.
  • Conduct preventive maintenance and calibrate feed pumps, controllers, feed rate charts, and maintain log sheets.
  • Maintain inventory of spare parts (lube oil, tubing, and piping), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis.
  • Travel to customer sites and perform preventive maintenance and related services.
  • Troubleshoot and repair pumps, instruments, and control panels. Calibrate feed pumps, controllers, feed rate charts, and maintain log sheets. Conduct preventative maintenance on chemical feed pumps, controllers, and instrumentation.
  • Work closely with Sales to provide insight into new instrument and new service opportunities as well as upsell service and consumables at existing customer sites based on need.
  • Work frequently in a heavy industrial environment requiring use of Personal Safety Equipment and exposure to noise, dust, chemicals, and other similar irritants typical of those found in refinery, chemical plants, power plants, etc...
  • Optimise system performance.
  • Drives Value Generation Plan on assigned customer.
  • Responsible for efficient week planning, service optimization & time spend vs contract.

This position is based in Lombardy.

Qualifications

  • Bachelor's Degree in Chemical Engineering, Chemistry, Biology, Microbiology, Mechanical Engineering, Environmental Engineering, or similar.
  • Possession of driving licence required (licence B).
  • IT Proficiency.
  • Fluent in English & Italian.
  • Ability and willingness to travel regularly within assigned territory, at times requiring overnight stay, as required.

Desired Characteristics

  • Proven time management and organisational skills to quickly identify and prioritise issues.
  • Create solutions and meet deadlines.
  • Ability to exercise independent judgement consistent with department guidelines.
  • Maintain workflow and anticipate future needs of the team.
  • Self-motivated, with the ability to drive projects to completion with minimal oversight.
  • Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones.
  • Effective benefit-oriented presentation skills.
  • Appreciated previous experience abroad (studies, practical experience, work & travel).
  • Passion for our water treatments.
  • Initiative, willingness to change, team spirit, and self-reflection.

Additional Information

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.



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