Human Resources Assistant

4 settimane fa


Cagliari, Sardegna, Italia Amazon A tempo pieno
Job Summary

We are seeking a highly skilled Human Resources Assistant to join our People Experience and Technology (PXT) team at Amazon. As a key member of our HR department, you will play a vital role in delivering an exceptional associate experience and supporting our Customer Service teams.

Key Responsibilities

• Respond to questions and concerns from associates in a timely and professional manner, providing accurate and helpful information.
• Escalate discrepancies or issues that arise, ensuring prompt resolution and maintaining confidentiality.
• Enter and review associate data within HRIS and payroll systems, ensuring accuracy and timeliness.
• Provide subject matter expertise to associates and leadership on people practices, systems, and resources.
• Compile and analyze data on critical business metrics, such as attendance, attrition, and engagement.
• Advocate for the employee experience by partnering with leaders and teams to provide world-class service to Amazon associates.
• Plan and coordinate associate activities that promote an inclusive environment.
• Assist managers in responding to associate questions on time/attendance, pay, benefits, policies, and accommodations.

Requirements

• Relevant experience in HR, Employee Relations, or Payroll.
• Advanced proficiency in written and verbal English.
• Experience communicating with a wide range of stakeholders, including peers and leadership.
• Proficiency in MS Office suite, including Word, Excel, and Outlook.
• 1+ years of exposure to Human Resources functions.
• Ability to maintain confidentiality regarding payroll, benefits, and associate issues.
• Intermediate skills in Microsoft Excel, including pivot tables, vlookups, and basic formulas.
• Human Resources or Customer Service training and experience, including outstanding interpersonal skills.
• An Associate's degree from an accredited college.
• Ability to handle and prioritize multiple projects and deadlines.

About the Team

Our People Experience and Technology Solutions (PXT) team is dedicated to making the Amazon experience brilliant for our people. We operate proactively and take a holistic approach to people management, focusing on solving employee engagement issues quickly and ensuring a seamless employee and customer experience. We are 'Customer Obsessed' and committed to driving progress across Amazon's strategy and goals.
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