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Program Coordination Lead
2 settimane fa
Program Coordination Lead
Ingenico Group is seeking a highly motivated and results-driven Program Coordination Lead to join our team. In this role, you will be responsible for the operational coordination and delivery governance of Professional Services for a strategic client.
About the Role
You will work closely with the Program Manager Lead to ensure that demand, delivery, and documentation processes run smoothly. Your responsibilities will include overseeing delivery governance across the active project portfolio, coordinating status reviews, identifying risks, and driving corrective actions when needed.
Requirements
To be successful in this role, you will need at least 3-5 years of experience in customer success, delivery management, or PMO roles, with a proven track record of managing B2B service engagements from intake to delivery completion. You will also require a good understanding of professional services lifecycles, SoW management, delivery governance, and revenue accountability, as well as proficiency with Excel, PowerPoint, and Jira.
