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Field Service Specialist

1 mese fa

Milano, Lombardia, Italia Siemens S.p.A. A tempo pieno

Transform the Future with Siemens

We are seeking a highly skilled Field Service Specialist to join our team in the Measurement Intelligence industry for Gas Analysis Solutions. As a key member of our Process Automation team, you will be responsible for delivering exceptional customer service through the installation, configuration, and repair of our Analyser Systems and Gas Chromatograph systems.

As a Field Service Specialist, you will travel to customer sites to troubleshoot, test, maintain, and commission solutions using Siemens CGA products and industry technology portfolio. Your main activities will include:

  • Performing installation, configuration, repairs, and training on assigned Analytical and Gas Chromatograph systems
  • Ensuring complete execution of all preventive maintenance on assigned assets
  • Working closely with local Customer Service teams
  • Reporting all activities to satisfy Complaint Handling processes
  • Interacting with Regional Support Centers to ensure proper resolution of issues
  • Complying with Health and Safety, Environment, and HR regulations

To be a perfect fit for this role, you should have:

  • Proven experience in a similar role
  • Education: Bachelor degree in an engineering field or Technical Diploma
  • Willingness to travel (80%) in Italy and sometimes abroad
  • Previous experience in Customer-facing roles
  • Team working attitude, proactive, and able to take self-initiatives
  • Car License
  • Passion to never-stop growing
  • Respect and appreciation of each person's uniqueness, willingness to co-create and share knowledge
  • Proficiency in English and Italian, both writing and speaking
  • Eligibility to work in Italy

We offer a flexible work environment with an inclusive and flexible way of working driven by results. You will have the opportunity to work with innovative tools and devices, personal computer, and smartphone, with wi-fi connection reimbursement. You will also have access to flexible welfare programs, health insurance, and professional and extraprofessional accident insurance. Additionally, you will have the opportunity to grow professionally and personally through continuous learning journeys.

Siemens is an equal opportunity employer, offering a safe and inclusive work environment based on mutual respect and the appreciation of uniqueness. We guarantee equal employment opportunities to all qualified candidates to unleash their full potential.