Service Delivery Specialist
22 ore fa
Company Overview
Hitachi Automotive Systems Americas, Inc. is a leading provider of high-voltage equipment solutions.
Salary
We offer an estimated annual salary of $120,000 to $180,000 based on experience and location in the United States.
Job Description
As a Field Service Engineer, you will be responsible for executing service work according to agreed workflows and Hitachi Energy standard processes and safety guidelines.
You will perform service tasks, identify technical problems, and make analysis through remote or on-site activity in any service categories.
You will contribute to customer satisfaction by executing service work according to customer order and expectation.
You will create and maintain a good relationship with customers and understand their needs.
You will identify new sales opportunities and communicate them internally.
You will coordinate, prepare, and ensure that all materials, parts, and equipment are available and of appropriate quality for service activities.
You will prepare all documents and reports to be signed by the customer representative.
You will report work done in a timely manner and follow up when needed.
Required Skills and Qualifications
- At least 3 years of experience in the role and with high-tension equipment.
Benefits
We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Others
Our company values include safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
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