Head of Membership Expansion

4 giorni fa

San Miniato Basso, Toscana, Italia The Social Hub Group A tempo pieno

Your Mission: As a key leader at The Social Hub Group, you will be responsible for driving the growth, retention, and engagement of our Membership, Meetings & Events (M&E), and Co-working services. This role involves creating and executing a strategic plan to enhance member experience within your hub while leading a team of specialists across membership, programming, co-working, and M&E.

Key Responsibilities
  • Develop and implement growth, retention, and engagement strategies for Membership, M&E, Community, and Co-working products
  • Lead, mentor, and manage a team of experts in membership, programming, co-working, and M&E
  • Oversight of membership spaces including co-working areas, gyms, and communal spaces to ensure high quality and effective operation

You'll analyze membership data to optimize and improve strategies which will result in improvement on business results. You'll implement global membership initiatives and maintain service consistency.

About You
  • A minimum of 6+ years of experience in a similar role in a fast-paced environment
  • A strong track record in roles focused on strategic planning and execution
  • Possess exceptional English and Italian communication skills; all other languages are welcome
  • Legafully allowed to work in Italy
What We Offer
  • The opportunity to work at a dynamic, multi-national company based in one of Europe's most exciting cities
  • The chance to learn and grow in your role with the potential for future growth
  • A competitive salary range of €60,000 - €80,000 per year, depending on experience

We're looking for a dedicated professional who can bring their expertise and passion to this challenging yet rewarding role. If you're up for the challenge, please apply.

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