Technical Customer Support Specialist

4 settimane fa


Milano, Lombardia, Italia Northreach A tempo pieno

We are seeking a Technical Customer Support Specialist to provide exceptional support to VIP customers through phone and email channels. The ideal candidate will have a passion for technology and a keen interest in electronic products, particularly smartphones.

Key Responsibilities:

  • Engage with VIP customers to address technical inquiries and provide troubleshooting assistance.
  • Utilize in-depth knowledge of hardware, software, and operating systems to deliver effective solutions.
  • Collaborate closely with our team to maintain a high standard of service and exceed client expectations.

Requirements:

  • Excellent communication skills, with fluency in spoken Italian.
  • Strong problem-solving abilities and a customer-focused approach.
  • Previous experience in technical customer service or support roles preferred.
  • College Diploma or higher education level required.


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