Technical Customer Support Specialist
4 settimane fa
We are seeking a Technical Customer Support Specialist to provide exceptional support to VIP customers through phone and email channels. The ideal candidate will have a passion for technology and a keen interest in electronic products, particularly smartphones.
Key Responsibilities:
- Engage with VIP customers to address technical inquiries and provide troubleshooting assistance.
- Utilize in-depth knowledge of hardware, software, and operating systems to deliver effective solutions.
- Collaborate closely with our team to maintain a high standard of service and exceed client expectations.
Requirements:
- Excellent communication skills, with fluency in spoken Italian.
- Strong problem-solving abilities and a customer-focused approach.
- Previous experience in technical customer service or support roles preferred.
- College Diploma or higher education level required.
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