Network Infrastructure Specialist
6 giorni fa
About the Role
Network Managed Service Engineer L2
Navigate the world of network operations with us As a Network Managed Service Engineer L2, you will collaborate with our customer's Network Operations team and Network Projects team to ensure seamless network services across their entire IT environment.
Key Responsibilities:
- Pick and resolve assigned tickets in a timely manner.
- Perform operational tasks to guarantee high-quality network services.
- Communicate with teams for extended support and resolution.
- Update tickets with resolution tasks and maintain a positive outlook at work.
- Execute changes with clear risk identification and mitigation.
Requirements:
- At least 3 years of experience in Network Operations with medium-complex infrastructure.
- Cisco Certification (CCNA) and knowledge of other vendors a plus.
- Excellent communication and problem-solving skills.
- Ability to adapt to changing circumstances and work in a virtual team.
- Customer-oriented and proficient in English (Italian and French a plus).
What We Offer:
- A people-centric culture and collaborative work environment.
- Career and training pathways, and a multinational environment with local nuances.
- A safe and trustful space to share ideas and respect for diversity.
- Technical expertise and support within NTT services departments.
- Modern and technological work environment and hybrid working approach.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
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