Hertz Rental Operations Coordinator

6 ore fa


Roma, Lazio, Italia Hertz A tempo pieno
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Hertz Rental Operations Coordinator. This is a key role that requires excellent communication and problem-solving skills, with a strong emphasis on delivering exceptional customer service.

Key Responsibilities
  • To receive customers at the counter, manage rental agreements in compliance with company procedures and quality standards, and provide information on ancillary services and refuelling options.
  • To streamline and optimize available company assets to ensure the best possible customer experience and profitability of the location.
  • To coordinate check-in operations, handle vehicle transactions, and perform other tasks as required.
  • To maximize profit by offering services and ancillary products to customers, ensuring 100% customer satisfaction.
Requirements
  • High school graduation or university education.
  • Previous sales and customer service experience.
  • Fluent level of English (and second language).
  • Full driving license.
Competencies
  • Excellent organizational and time management skills.
  • Ability to work well as a team with 100% customer focus.
  • Selling proposition.
  • Ability to work in a fast-paced environment with a variety of tasks.
  • Flexibility to work days, nights, weekends, and bank holidays.
Benefits

This role offers a competitive salary of $45,000 - $55,000 per annum, depending on experience, plus additional benefits including comprehensive training, opportunities for career advancement, and a dynamic work environment.

How You Will Make an Impact

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